Technical Specialist at FNB South Africa

Job Description

• We are looking for a Swift Technical Specialist to plan, design and build an Information Technology (IT) infrastructure architecture usually at an enterprise level to meet business requirements
• Plan, design and build onto Swift and IT infrastructure architecture, usually at an enterprise level, to meet business requirements and customise application functionality as identified through the relationship with the Organisational Sources and other External sources.
• Comply, understand, and implement all steps within Swift and IT development and meet governance in terms of legislative and audit requirements during design of IT Infrastructure Architecture.
• Draft business and technical requirements into requests for proposal documents for Swift and IT Infrastructure Architecture.
• Ensure Swift and IT Infrastructure Architecture Performance and Upgrade Metrics are developed and used in the business.
• Ensure system health checks process is aligned with SLA and best practices for the Business Technical Environment.
• Support application functionality to problems analysis in existing infrastructure architecture by staying abreast with latest technological advances in the marketplace, then translate current and future trends and advise management of benefits and well as risk.
• Manage own development to increase own competencies.
• Develop an In-depth knowledge of specified field as well as ability to translate this knowledge into business terms and solutions.
• Drive business profitability in the context of cost management through Information technology solutions.
• Increase operational efficiency and suggest solutions to enhance cost effectiveness.
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative, and appropriate solutions by resolving queries fast and effectively.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to business requirements.

Are you someone who has experience with or who has:

• Swift products and infrastructure.
• Linux skills.
• Server monitoring.
• Application monitoring.
• DevOps skills.
• Containers/Clusters.
• Database support skills.
• Must take responsibility and have a methodical approach to problem analysis.
• Two key traits: Attitude / Self driven & motivated.

Core Behavioral Competencies:

• Applying Expertise & Technology.
• Formulating Strategies & Concepts.
• Adapting & Responding to Change.
• Delivering Results & Meeting Customer Expectations.
• Build and maintain Automation of Collections IT environments.

Minimum Qualifications and Experience

• 2-years plus Swift product and infrastructure experience required
• 3-year Degree/Diploma/National Diploma