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Industrial Solutions where we are leading suppliers of automation, electrical and electronic products and components to industry, working with brands such as Tesla, Solar Edge and Telergon. Solar Solutions where we not only put end users in contact with trusted installers who can assist them in getting off the grid, but also work in advanced fields such...
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The main function of the Technical Support Engineer is to attend to all day-to-day technical enquiries within the branch, both internal and external, and ensure that all sales staff and customer technical tickets are serviced and closed. The ultimate aims are to ensure that adequate technical skills are available within the branch, and that quality support is provided so that customers are impressed by our after-sales service.
Responsibilities
Attend to customer technical support requests by:
Attend site in local, national and possibly international locations to:
Work closely with the other tech support staff around the country:
Document your activities within the company CRM.
Other
Qualifications
One or more of the following:
Experience
One or more of the following:
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