Technical Support / Onboarding Agent (m/f/d) for the German market at eKomi April, 2023

- Technical Support / Onboarding Agent (m/f/d) for the German market at eKomi
- View Jobs in Internet / E-commerce / View Jobs at eKomi
Posted: Apr 18, 2023

Deadline: Not specified
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Since 2008, eKomi supports businesses via a web based Social Commerce solution, to proactively collect product, customer reviews, and seller ratings from real customers. The feedback is used for marketing purposes such as displaying it on company websites, on Facebook, and through eKomi's global partnership with Google – also in Google search results and a...
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Technical Support / Onboarding Agent (m/f/d) for the German market
- Job Type Full Time
- Qualification Bachelors
- Experience
- Location Western Cape
- City Cape Town
- Job Field ICT / Computer
Your Tasks
- You are the first line support for our products and platforms, via phone, email and through our ticket system.
- You find the best ways to solve our customers' problems.
- You carry out profound and systematic error searches
- You work with different teams within eKomi to get needed information and solve technical problems.
- You help our customers with product migration.
Qualification

Your Profile
- Knowledge of IT or a related technical discipline preferred.
- Basic knowledge of MySQL
- Basic understanding of HTML, CSS, Javascript & API
- Familiarity with ticket systems
- Basic knowledge of common shop systems such as Magento, Shopware, Shopify, etc. is an advantage
- Good problem solving skills and customer oriented attitude
- Good communication skills, both oral and written.
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Method of Application

Interested and qualified? Go to eKomi on join.com to apply

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Technical Support / Onboarding Agent (m/f/d) for the German market at eKomi

Technical Support / Onboarding Agent (m/f/d) for the German market

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Technical Support / Onboarding Agent (m/f/d) for the German market at eKomi

Technical Support / Onboarding Agent (m/f/d) for the German market

Method of Application

Send your application

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