Job Openings at Reckitt

About the role

• Drive category growth and brand success by leading category management and placement strategies across key accounts. This role focuses on increasing in-store presence, optimising product assortments, and strengthening brand performance. You'll collaborate closely with Sales, Trade Marketing, Space Planning, key customers, and business partners to ensure the timely delivery and execution of approved planograms, while managing stakeholder communication and follow-up to achieve exceptional results.

Your responsibilities
Shopper Insights

• Commission local shopper insights (e.g.: shopper research, shelf tests etc) to enhance local success models with factual data. The learnings from such activities to be shared and leveraged across the whole organisation as appropriate (sales, marketing, trade marketing, key customers)
• Responsible for delivering research projects that improve Reckitt's understanding of shopper behaviour to support category reviews with customers which will assist in securing local success model executions. 

Customer Category and Planogram Excellence

• Presenting category shopper insights/stories to our customers as required & support National Account Managers and Key Account Managers at Buyer appointments relating to any/all category specific discussions. 
• Contributes to Key Account category business plans, with customer & category analysis and promotional strategy evaluation – works together with Trade Marketing to recommend in store actions aimed at strengthening Reckitt's position in the category. 
• Key contact for any/all correspondence relating to planograms either received from Customers or Category leaders.
• Own NPD process for owned category segments and support the overall category trade marketing initiatives
• Manage process of planogram timings – ensure planograms are received/ reviewed/ feedback given by the relevant Trade Marketing Manager 

The experience we're looking for

• Relevant Business related degree
• Minimum 3 year's FMCG experience in trade marketing, sales or key accounts.
• Strong experience within the FMCG industry considered highly advantageous.

The skills for success

• Trade Marketing, Analysing sales and Ecommerce data, Consumer Insights; Shopper Insights; Customer Insights; Category Analysis, Collaboration and partnership skills; Influencing, Consultative Selling, Customer strategy; Channel strategy, Sales strategy development, Perform product planning, Business accumen; financial accumen, commercial accumen, Sales negotiation, P&L Management, Strategy Execution, Operational Excellence.

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About the role

• Step into the world of Reckitt as Senior Mgr. I&A - Africa this role is a strategic regional position focused on embedding the consumer voice into decision-making across South Africa and Sub‑Saharan Africa. Beyond executing research, it requires strong strategic thinking to translate global insights into locally relevant actions that drive sustainable growth.
• The position partners closely with Marketing, Trade, and Commercial teams across multiple brands, helping to shape strategy, set priorities, and ensure consumer and shopper insights guide planning and execution. Success in the role depends on the ability to navigate ambiguity, challenge assumptions, and deliver clear, evidence-based recommendations in a fast-paced, emerging markets environment. If you have a thirst for challenge and a desire to leave a mark on an industry leader, we are eager to welcome you aboard.

Your responsibilities

• Lead the consumer and shopper insights strategy across South Africa and Sub‑Saharan Africa, aligned with regional business goals.
• Develop and execute integrated research plans for brands and markets, balancing local needs and priorities.
• Act as a senior partner to Marketing, Sales, and Leadership to shape strategy, portfolio decisions, and activation plans.
• Translate continuous and syndicated data into clear insights on brand and channel performance drivers.
• Understand GTM Excellence levers or Consumer Health and Consumer Packaged Goods pillars and be able to elevate measurement maturity - identifying (What) and activating (How) opportunities on these KPI's
• Deliver and synthesize primary research into compelling, actionable recommendations for business growth.
• Challenge assumptions, embed consumer truth in decisions, and build strong supplier partnerships while supporting team capability development in a fast-paced environment.

The experience we're looking for

• Bachelor’s degree required; Master’s degree in Marketing, Business, Psychology, Statistics, Engineering or a related field preferred.
• 8–12+ years’ experience in Consumer Insights, Analytics or Market Research roles.
• Significant hands-on experience across Sub-Saharan Africa markets (e.g. South Africa, Nigeria, Kenya and/or similar).
• Must have a background in Consumer Healthcare and/or FMCG either directly at the client side or partner agency.
• Strong experience working with retail panel analysis, and Point of Sale / Customer data analysis.
• Experience leading or feeding into customer JBP's would be an advantage.
• Experience operating in large, matrixed, multinational organisations.
• Strong strategic thinking capability with the ability to connect consumer and shopper insight to business growth outcomes.
• Highly numerate, excellent communication skills and the ability to connect the dots and data story telling. 
• Proven ability to influence without authority and partner effectively with senior stakeholders. 

The skills for success

• Consumer Insights, Analytical skills, Brand Strategy, Category Strategy, Presentation skills, Drive Innovation, Storytelling, Creativity, Marketing optimization, Digital Marketing, Brand activation, Commercial accumen, Collaboration, P&L management, FMCG/Consumer Health Experience.