Technical Team Lead (SAP) at Clicks Group

Introduction

• We are looking to recruit a Technical Team Lead (SAP) to work within Infrastructure Team in the IT department of Clicks Group Services. The role will be based at Clicks Head Office in Cape Town and will report to the Infrastructure Manager.

Job description

Job Purpose

• The role involves providing leadership and technical support to the IBM infrastructure and SAP ECC (finance module) running on IBM System-I (AS400), focusing on delivering world-class infrastructure to support Clicks IT business applications and managing daily operations effectively using best practices

Job Objectives

• Manage a team of 4 people
• Administering our SAP environment
• Administering technologies by maintaining appropriate versions and applying patches.
• Analyzing records of major problems to identify recurring issues and improve resolution methods.
• Assisting with the implementation of the infrastructure roadmap and one-year plan.
• Supporting operational improvements and stabilization to meet service levels.
• Driving continuous technology process improvements to embed operational excellence.
• Performing general housekeeping to optimize technology performance.
• Ensuring self-development to keep pace with changing technology and industry standards.
• Documenting systems and processes thoroughly.

Minimum requirements

Essential Skills

Candidates must have expertise in at least one of the following:

• SAP functional knowledge with technical expertise in the IBM i operating system, DB2 for i database.
• SAP Basis administration.
• AIX Operating System administration and maintenance.
• IBM i (OS/400) Operating System administration and maintenance.

Desirable Skills

Additional advantageous skills include:

• Experience with IBM PowerVM virtualization.
• Knowledge of TCP/IP networks (LAN and WAN).
• Understanding of Storage Area Networks .

Education and Experience

• 7 to 10 years of experience in general IT infrastructure and technology administration.
•  ITIL Foundation qualification (desirable)

Desirable Job-Related Knowledge and Skills

• Understanding of appropriate technology stacks.
• Ability to build relationships with peers, vendors, and customers.
• Awareness of the IT industry and its challenges.
• Skills in technology administration and management.
• Capability to handle pressure effectively.
• Networking skills.
• Strong conceptual and analytical abilities.
• Good interpersonal skills.
• Proficient technical and business communication skills, both verbal and written.
• Integrity and honesty .