Technical Trainer- P2 at Sandvik

Key Responsibilities 

Training Delivery 

Deliver standardized training courses on mining equipment and digital systems relating to:  

• Operation  
• Maintenance  
• Service  
• Service inspection  
• Installation and commissioning  
• Faultfinding and troubleshooting  
• Deliver classroom, practical, and field-based technical training programs, for Surface and underground equipment. 
• Facilitate product and system safety training for all automation and digital platforms.  
• Conduct artisan, technician, and supervisory training on automation systems and machine technologies.  
• Ensure training is aligned to OEM standards, mine procedures, and customer operational requirements.  
• Develop training schedules, lesson plans, presentations, assessments, and practical exercises.  
• Conduct learner assessments and competency evaluations.  
• Maintain accurate training records, reports, attendance registers, and competency matrices.  

Technical Systems & Platforms 

Provide training and technical support on the following systems and technologies: 

• Automine systems  
• Proximity Detection Systems (PDS)  
• SICA platform 
• GPS and positioning technologies  
• TIM 3D systems  
• RMS Remote Monitoring Systems  
• I-Sure, Driller’s office software (drill planning systems)  
• Trimble technologies  
• Mine automation and digital control systems  
• Machine networking and communication systems  
• Mining machine-to-server integration  
• Wireless mine communication infrastructure  
• Data acquisition and monitoring systems  
• Fleet management and machine telemetry systems  

Technical Support Responsibilities 

• Assist sites with diagnostics and system performance analysis.  
• Support machine connectivity and communication between equipment and Mine servers.  
• Assist with software updates, configuration, and system optimization.  
• Work closely with OEM technical support teams and mine personnel to resolve technical issues.  

Safety Responsibilities 

• Promote and maintain a strong safety culture at all times.  
• Ensure all training activities comply with mine health and safety standards.  
• Deliver product safety training related to operation, maintenance, servicing, commissioning, and faultfinding.  
• Ensure learners understand safe work procedures and risk controls associated with automation systems and mining equipment.  
• Conduct risk assessments prior to practical training activities.  

General Responsibilities 

• Support continuous improvement initiatives within the training department.  
• Keep technical knowledge updated with latest mining technologies and automation developments.  
• Assist with development of training material and technical documentation.  
• Provide feedback regarding equipment performance and training gaps identified on site.  
• Liaise with technical departments, and OEM representatives.  
• Travel to customer sites as required.  

Minimum Requirements 

Qualifications 

• Trade Test in Electrical, Millwright or Instrumentation.  
• Minimum 5 years mining equipment experience.  
• Exposure to underground or surface mining operations.  

Advantageous 

• Experience working with automation and digital mining systems.  
• Experience in technical training within mining or heavy equipment environment.  
• Training/Facilitation qualification.  
• OEM certification on automation systems.  

Technical Knowledge 

Strong understanding of: 

• Mining automation systems  
• Machine communication networks  
• CAN Bus systems  
• PLC systems  
• Machine diagnostics and faultfinding  
• Remote monitoring technologies  
• Digital mining infrastructure  
• Networking fundamentals and server integration  
• Electrical and electronic systems on mining equipment  

Competencies 

• Strong presentation and facilitation skills  
• Technical troubleshooting ability  
• Good communication skills  
• Planning and organizational skills  
• Report writing and documentation  
• Ability to work independently  
• Customer-focused approach  
• Strong safety awareness  
• Computer literacy and digital systems proficiency