Technical Writer X2 at SITA SOC (Ltd)

Purpose of the job

• To consult with architecture, engineering and technical staff to prepare technical and design documentation for software solutions. Develop and promote the adoption of documentation templates for system, database, and program information. Responsible for deliverables of substantial scope and complexity.

Key Responsibility Areas

• Prepare, review, revise, and maintain technical specifications and design documents.
• Gather and analyze technical and product information from various sources to document new or changing product functionality.
• Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
• Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
• Maintain documentation and catalogues for internal and/or external use. Maintain a document library/repository.

Qualifications and Experience

• Minimum: 3 Year National Diploma / Degree in Computer Science, Engineering / at least NQF level 6.
• Experience: 3 - 5 years practical experience in technical writing. Ability to translate highly technical information into easily understandable information for customers; Creative skills and usage of photographs, drawings, diagrams, animation, and charts that increase users' Office; Critical thinker and problem-solving skills; Team player; Research skills; Good time-management skills; Great interpersonal and communication skills; Familiarity with the SDLC and software development.

Deadline:11th December,2025