SITA was established in 1999 to consolidate and coordinate the States information technology resources in order to achieve cost savings through scale, increase delivery capabilities and enhance interoperability. SITA is committed to leveraging Information Technology (IT) as a strategic resource for government, managing the IT procurement and delivery proc...
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Purpose of the job
- The job will be responsible to coordinate and track all facilities maintenance in order to ensure proper health, supervise a range of suppliers and services, ensuring that day-to-day operations of facilities are performed smoothly, including monitoring small to medium facilities improvements and refresh projects.
Key Responsibility Areas
- Monitor day-to-day requirements of the provincial properties.
- Monitors and coordinate maintenance and repairs of the buildings.
- Plan for the future building space needs and ensuring adequate supply levels in conjunction with Head Office.
- Manage the facility day to day Health & Safety in accordance with the OHSACT.
- Manage office support and Security Services.
Qualifications and Experience
- Minimum: 1 - 2 Year National Higher Certificate in a relevant discipline / NQF level 5 or accredited specialized courses.
- Experience: 1 – 2 years’ experience applicable to the specified discipline. Understand the basic theoretical reasoning and detailed practical applications behind the process or system.
Technical Competencies Description
- Customer Relationship Management. Facilities Management. General Administration. Project/Programme Management. Vendor/Supplier Management.
Deadline:9th December,2025
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Purpose of the job
- To provide remote and onsite LAN and Desktop technical support to Workstations and Network infrastructure, ensuring that the clients requirements are always met and their expectations exceeded.
Key Responsibility Areas
- Provide first and second level LAN & desktop support.
- Install and configure new IT equipment.
- Implementation, customisation and maintenance of the remote software deployment.
- Provide support to the enterprise’s local IT and software resources.
- Provide LAN & desktop advisory services to clients.
- Configure, test, and support live streaming platforms and related ICT systems for organizational meetings and official events.
Qualifications and Experience
- Minimum: Grade 12 PLUS National Higher Certificate in IT (NQF Level 5) with A+/N+ either as a subject of the Certificate OR as a separate certification (expiry irrelevant).
- Experience: At least one-year corporate experience in the Service Management / End User Support Environment, OR Call Centre Agent experience with 1 – 2 years relevant experience in the End User Computing services and related LAN Infrastructures Services. Maintenance and support service of the End User Computing Services relating to all LAN Infrastructure Services such as servers, desktops, LAN cabling, switches and other LAN peripherals.
- Maintenance and support to ensure the availability of the services according to prescribed procedures, policies, standards and SLA’s. Ensure the resolution of hardware and software service requests, incidents and problem within
- End User Computing and all related LAN infrastructure.
Deadline:10th December,2025
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Purpose of the job
- To consult with architecture, engineering and technical staff to prepare technical and design documentation for software solutions. Develop and promote the adoption of documentation templates for system, database, and program information. Responsible for deliverables of substantial scope and complexity.
Key Responsibility Areas
- Prepare, review, revise, and maintain technical specifications and design documents.
- Gather and analyze technical and product information from various sources to document new or changing product functionality.
- Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
- Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
- Maintain documentation and catalogues for internal and/or external use. Maintain a document library/repository.
Qualifications and Experience
- Minimum: 3 Year National Diploma / Degree in Computer Science, Engineering / at least NQF level 6.
- Experience: 3 - 5 years practical experience in technical writing. Ability to translate highly technical information into easily understandable information for customers; Creative skills and usage of photographs, drawings, diagrams, animation, and charts that increase users' Office; Critical thinker and problem-solving skills; Team player; Research skills; Good time-management skills; Great interpersonal and communication skills; Familiarity with the SDLC and software development.
Deadline:11th December,2025
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Purpose of the job
- To provide organisational capabilities and services to internal and external customers from conception to delivery thus maximizing customer understanding, build customer relationship and improve customer satisfaction with the aim of increasing profitability for SITA. To oversee, manage and execute projects / activities to establish relationship, monitor, measure, and maintain client contracts, in accordance with legislative requirements and best practices, to ensure that requirements are met.
Key Responsibility Areas
- Drive portfolio of customers in the assigned cluster to determine and assess existing customers’ needs with the desired ICT requirements profile per cluster customer to provide effective solution approach to deliver within existing contractual constraints policies and SITA commercial service catalogue.
- In collaboration with service owners, including senior management and key stakeholders, drive the implementation of targeted digital products and solutions for each cluster customer
- Build, manage and maintain strategic relationships with Government Departments (i.e. SITA service owners) to continuously sustain the SITA business
- Perform analysis on cluster needs and requirements in collaboration with Business Development team and other internal and external key stakeholders
- Perform SLA management, monitoring and review
- Provide management support and ensure implementation, adherence and compliance to the Engagement management methodologies and regulations
- Manage, coordinate, analyse and identify the risks to minimise the service gaps and with the aim of achieving the agreed service levels
- Provide inputs into the budgeting process and plan and drive the achievement of the targeted revenue as well as monitoring/controlling the budget to ensure that the expenditure is within the approved Budget.
Qualifications and Experience
- Required Qualification: Bachelor’s degree in information technology or computer science OR bachelor’s degree in commerce or marketing or business administration or economics. SITA to identify and invest in Sales Certifications.
- Experience: 6 - 7 years working sales and IT experience in the engagement management/ relationship management and/or project management. The incumbent will be required to consult and interact with relevant Government Officials, GITOC Bodies, Government Governance bodies, industry partner, standards generating bodies, accreditation and certification bodies at a senior management and executive level. The incumbent will be required to participate and provide input in implementation of Customer related strategies, SITA Sales Methodology and Sales Process. Must have strong sales and business management skills.
Deadline:11th December,2025
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Purpose of the job
- To provide Functional Application Support services related to specific clients and application systems according to service elements as specified in the applicable service level agreements
Key Responsibility Areas
- To ensure a Financially stable environment
- Provide Business Advisory Services
- Oversee and Provide Functional Application Support service
- Implement functional system enhancements / changes in accordance with client request
- Provide Integrated Management information support solutions to clients and management; and
- Pro-actively manage risks that might affect SITA’s performance and delivery to clients.
Qualifications and Experience
- Minimum: 3-year National Diploma / Degree in an ICT related field or equivalent qualification - at least NQF level 6 or a verified / certified alternative equivalent @ NQF Level 6. Candidates with Grade 12 that have 7 – 8 years
- Functional Application Support experience on the specific DOD CALMIS application may apply.
- Experience: 7 - 8 years Functional Application Support experience on the specific DOD CALMIS application.
Deadline:12th December,2025
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Purpose of the job
- To lead the design, implementation, debugging, documentation, release and maintenance of software-based solutions, write code and enhance software/systems in accordance with ICT standards and the enterprise architecture for Government.
Key Responsibility Areas
- Lead the design and development of new features for the software systems, and improvement of the existing ones;
- Implementation, debugging, documentation and release of the software solutions;
- Provide maintenance and enhancement support of the existing systems;
- Perform software systems coding assignments; and
- Supervision of the Software development team.
Qualifications and Experience
- Minimum: 3 years National Higher Diploma/ Bachelor's degree in ICT (Computer Science, Information Systems, Technology and Engineering) or related field.
- Experience: 6 - 7 years’ experience with full software development lifecycle (SLDC), including solution development, operational responsibility in a large corporate/public sector organisation. The experience must include Experience in solution analysis, and development for the development, implementation and maintenance/enhancements of systems within the corporate/public sector, including: Successfully developed and implemented applications Software development team leadership competency Software development deliverable efford planning, estimations and execution management Developed efficient and effective IT solutions to diverse and complex business problems. Extensive experience with a wide variety of database management systems and maintenance. Extensive experience with a wide variety of programming languages and technologies. Extensive experience with working on multiple tasks and report status. Experience in interacting with customers.
Deadline:12th December,2025
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Purpose of the job
- To lead the design, implementation, debugging, documentation, release and maintenance of software-based solutions, write code and enhance software/systems in accordance with ICT standards and the enterprise architecture for Government.
Key Responsibility Areas
- Lead the design and development of new features for the software systems, and improvement of the existing ones
- Implementation, debugging, documentation and release of the software solutions
- Provide maintenance and enhancement support of the existing systems
- Perform software systems coding assignments; and
- Supervision of the Software development team.
Qualifications and Experience
- Minimum: 3 years National Higher Diploma/ bachelor’s degree in ICT (Computer Science, Information Systems, Technology and Engineering) or related field.
- Experience: 6 - 7 years’ experience with full software development lifecycle (SLDC), including solution development, operational responsibility in a large corporate/public sector organisation. The experience must include Experience in solution analysis, and development for the development, implementation and maintenance/enhancements of systems within the corporate/public sector, including Successfully developed and implemented applications Software development team leadership competency Software development deliverable Efford planning, estimations and execution management Developed efficient and effective IT solutions to diverse and complex business problems. Extensive experience with a wide variety of database management systems and maintenance. Extensive experience with a wide variety of programming languages and technologies. Extensive experience with working on multiple tasks and report status. Experience in interacting with customers. 4+ years’ experience in web applications development in C#, ASP.NET, JavaScript, SQL server database.
Deadline:15th December,2025
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Purpose of the job
- The role is responsible for ensuring that the IT Service continuity strategy, processes, and plans and procedures are implemented and maintained. To manage all aspects pertaining to the availability of IT systems in an emergency procedure that may affect the IT operations. To supervise the management of the technical personnel, contractors, vendors ensuring that all work is performed according to established DR process and procedures. To lead in coordinating and maintaining comprehensive disaster recovery plans, testing program, ensuring the ability to recover in the event of unforeseen disruption to facilities or technology systems. To manage risks that could seriously impact IT services.
Key Responsibility Areas
- Planning and Coordination..
- DR and Backup Administration..
- Human Capital.
- SITA policy and procedures.
Qualifications and Experience
- Minimum: 3 year National Diploma / Degree in Computer Science, Information Systems/ Engineering or relevant equivalent to NQF Level 6 Plus relevant professional certification.
- Certifications : Professional certification such as Cloud certification, Project management, Disaster Recover Certified Specialist Planner (DRCS), Certified Business Continuity Planner (CBCP). Backup Certification; Systems Administration certification (Microsoft, Linux, Oracle); Cloud certification .strongly preferred.
- Experience : 5 - 6 years work experience in designing, testing, and implementing disaster recovery plan for IT environment (including data centres, apps, and systems etc.) Experience in documenting and maintaining a disaster recovery plan. Experience in IT Systems backup management. Experience in IT infrastructure platforms, including network and server architecture, virtualization, databases and cloud. Experience in a diverse technology background and experience with tools to orchestrate IT recovery, recovery tools. Experience to manage service providers or cloud services.
Deadline:19th December,2025
Method of Application
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