Tender & Service Specialist at Hitachi Energy

Job Description:

The Opportunity

• Join us as a Tender & Service Specialist and play a key role in managing the complete lifecycle of service-related projects. This role connects sales and operations—identifying and bidding for engineering service contracts (quotations/tenders) and, once secured, leading the smooth technical execution, resource scheduling, and financial closure of each service order.

How You’ll Make an Impact

Quotations & Tender Management (Pre‑Award)

• Sales Support: Assist the Service Sales team with presales preparation.
• Technical Scoping: Review RFQs/RFPs to define the Scope of Work, technical specs, and resource needs.
• Costing: Prepare cost estimates for labour, materials, subcontractors, and travel.
• Bid Preparation: Compile complete tender submissions, ensuring compliance with B‑BBEE, Tax Clearance, COID, and all technical requirements.
• Supplier Coordination: Source and compare quotations for specialized components.

​​​​​​​Service Coordination & Execution (Post‑Award)

• Project Kick‑off: Convert approved quotations into Service Orders/Job Cards in the ERP system.
• Resource Scheduling: Coordinate with the Service Operations Manager to dispatch and schedule field technicians/engineers with the required tools and PPE.
• Logistics: Track procurement and delivery timelines to ensure parts are available and downtime is reduced.
• Client Communication: Serve as the main contact for client updates, variations, and progress reporting.

​​​​​​​Financial & Administrative Closure

• WIP Tracking: Monitor Work in Progress to ensure service delivery aligns with quoted margins.
• Invoicing: Coordinate Job Card/Timesheet sign‑off and initiate invoicing after successful commissioning or handover.
• Reporting: Maintain the Win/Loss tender register and prepare Execution Efficiency reports for the Service Unit.
• Compliance: Ensure adherence to internal policies, external regulations, HSE requirements, and quality standards.
• Values: Uphold Hitachi Energy’s commitment to safety and integrity, taking responsibility for actions and supporting colleagues and the business.

​​​​​​​Your Background

• Bachelor’s degree in electrical engineering or equivalent relevant experience.
• 3–5 years’ experience in an engineering services environment, with demonstrated skill in bid and tender compilation.
• Ability to interpret engineering drawings and schematics and develop accurate Bills of Quantities (BoQs).
• Advanced MS Excel proficiency, plus working knowledge of MS Project and ERP systems (e.g., SAP Ariba).
• Familiarity with PPPFA regulations (80/20 and 90/10) and South African B‑BBEE codes.
• Strong deadline management and the ability to switch effectively between sales‑related and logistics‑focused tasks.
• Willingness to travel across assigned countries when required.
• Proficiency in spoken and written English.