Third-Party Portfolio Supervisor at Atlas Finance

Job purpose:

• Optimise outsourced (EDC/BPO) 3rd party collections, by supporting Third-Party Portfolio Manager to effectively manage systems, Third-party operations, administration, processes and procedures, and ensuring sound controls are maintained at all times. 

Key Accountable Responsibilities:

• Management of Third-party Portfolio (Day-to-day management of EDCs and BPOs (External Debt Collectors and Business Process Outsourcing).
• Performing tasks using Excalibur and other systems to support Third-parties as well as internal departments.
• Conducting bank recons to ensure external receipts balance to bank statements and is allocated.
• Processing receipts on Excalibur system for EFT/Debi Check payments when required.
• Uploading bulk imports into Excalibur for matters imports, write offs and balance adjustments.
• Preparing and checking third-party invoices as per provided guidelines.
• Managing closed EDC books until accounts are settled or recalled.
• Providing quality service to both internally and external customers and responding to queries timeously.
• Management, supervision and coaching of Third-party portfolio administrator.

Competency and qualification requirements:

• Grade 12
• Certificate/Diploma in Credit management/Financial administration
• 2 years in Micro finance industry
• 5 years in Computer literacy – Advanced Excel
• 5 years Debt collecting/Portfolio Management and Finance experience