Trade Sales Executive – Cleaning & Hygiene at Empact Group

Key Responsibilities:

• Conduct outbound and inbound sales calls to promote and sell consumables such as paper products, cleaning chemicals, and dispensers.
• Prepare and follow up on quotations done
• Identify and pursue new business opportunities and upsell to existing clients.
• Maintain accurate customer records and sales activities using online systems.
• Provide excellent customer service, addressing inquiries and resolving issues efficiently.
• Collaborate with the internal team to ensure product availability and timely order fulfilment.
• Submit daily sales reports and pipeline updates to management.
• Stay updated on industry trends, product knowledge, and competitor activities.

Qualifications & Experience:

• Matric (Grade 12) or equivalent required.
• Minimum 2–3 years of sales experience, preferably in the service or FMCG industry.
• Proven track record in telesales or internal sales.
• Strong communication and negotiation skills.
• Ability to prepare basic quotes and understand product pricing.
• Good knowledge of hygiene consumables is advantageous.
• Proficient in Microsoft Office (Excel, Outlook, Word).
• Detail-oriented with excellent organizational and reporting skills.
• Able to work independently and as part of a team.