Open Positions at Empact Group

Qualifications and Experience:

• B-Tech / National Diploma Environmental Health
• National Diploma Food Technology or Food Science with supplementary HACCP and ISO 22 000 implementation experience
• Occupational Health and Safety experience
• Minimum of 5 years Industry experience – in food production /food manufacturing/auditing of food safety management system.

Key areas of responsibility:

• Manage at a contract level, the company’s Food Safety and Occupational Health and Safety Management systems.
• Work closely with the onsite management teams, leading from the front and addressing unsafe behaviours and practices.
• Oversea and verify the housekeeping, cleaning, and sanitation in the facility.
• Verify the implementation of all Pre-Requisite Programmes and work closely with the facilities teams to address maintenance issues.
• Implement and monitor the Personnel Hygiene Programme and ensure alignment with site and client requirements.
• Ensure that all procedures are documented, and the staff are fully trained and competent.
• Monitor and verify all CCP’s.
• Training of staff members on all aspects of the Food Safety Management System and OHS Standard Operating Procedures.
• Be a confident and strong communicator, with the ability to engage and mobilise team members in the implementation and management of the Food Safety Management System. On food and OHS safety
• Be a systems thinker with the ability to assess a situation, interpret the facts and formulate a plan of action to address non-conformances and deviation to process.
• Be able to work with a variety of different people and across all levels of the organisation.
• Be agile, flexible, resilient and be able to handle a demanding workload.
• Working within a multi-disciplinary team to achieve the overall Food Safety and Occupational Health and Safety objectives of the organization.
• Handle challenging situations and customers (internal and external).
• Conduct internal system and process audits, classifying and detailing non-conformances and implementing and verifying the necessary corrective action (where appropriate).
• Maintain all record keeping, documentation and reports.
• Provide regular feedback to on-site and regional management and the client.
• Verify the quality, safety, and compliance of all incoming ingredients to specification.
• Investigate and ensure the close out of all incidents following a robust investigative process and by conducting a Root Cause Analysis (RCA).
• Ensure the contract is legally compliant.
• Liaise and comply with the clients, suppliers, local Environmental Health Practitioners (EHP), Department of Health officials, fire department requirements.
• Adhere to the company Business Code of Ethics and rules of confidentiality.
• Be professional in all communication channels and keep your colleagues and units informed of any developments or changes relevant to their daily duties.

go to method of application »

Key Responsibilities:

• Conduct outbound and inbound sales calls to promote and sell consumables such as paper products, cleaning chemicals, and dispensers.
• Prepare and follow up on quotations done
• Identify and pursue new business opportunities and upsell to existing clients.
• Maintain accurate customer records and sales activities using online systems.
• Provide excellent customer service, addressing inquiries and resolving issues efficiently.
• Collaborate with the internal team to ensure product availability and timely order fulfilment.
• Submit daily sales reports and pipeline updates to management.
• Stay updated on industry trends, product knowledge, and competitor activities.

Qualifications & Experience:

• Matric (Grade 12) or equivalent required.
• Minimum 2–3 years of sales experience, preferably in the service or FMCG industry.
• Proven track record in telesales or internal sales.
• Strong communication and negotiation skills.
• Ability to prepare basic quotes and understand product pricing.
• Good knowledge of hygiene consumables is advantageous.
• Proficient in Microsoft Office (Excel, Outlook, Word).
• Detail-oriented with excellent organizational and reporting skills.
• Able to work independently and as part of a team.

go to method of application »

Desirable education and experience:

• 2 Years of work experience 
• Matric and Logistics qualification advantageous
• Experience working in a hospitality environment would be preferred but not essential as training will be provided
• Systems and supervisory experience will be an advantage
• A valid driver’s license

Key areas of responsibility:

• Place orders and liaise with suppliers upon approval of Project/Assistant Catering Manager
• Ensure that prices and quantity concur with order sheet and invoice
• Issuing of stock/groceries to all external departments
• Weighing of all food products being issued to staff for production
• Manage the stock ratio of stores in line with the budget on a minimum/maximum stock level
• Assist in weekly and monthly stocktake
• Complete all HSE records correctly and timeously
• Supervise the storeroom/fridge/freezer
• Ensure storeroom/fridge/freezer is locked and always cleaned
• Check all goods entering the stores' area in terms of quality/data sheets and are correctly labelled
• Receive all stock from suppliers an ensure all stock received is in order.
• Will be requested to work over weekends.
• Ensure all stock is packed away after each mealtime service.
• Ensure quality checks are done on all food products.
• Implement strict controls in the fridge/freezer and storeroom
• Work in conjunction with the project/assistant Catering Manager and Catering Supervisors

go to method of application »

Desirable education and experience:

• 2 Years of work experience 
• Matric and Logistics qualification advantageous
• Experience working in a hospitality environment would be preferred but not essential as training will be provided
• Systems and supervisory experience will be an advantage
• A valid driver’s license

Key areas of responsibility:

• Place orders and liaise with suppliers upon approval of Project/Assistant Catering Manager
• Ensure that prices and quantity concur with order sheet and invoice
• Issuing of stock/groceries to all external departments
• Weighing of all food products being issued to staff for production
• Manage the stock ratio of stores in line with the budget on a minimum/maximum stock level
• Assist in weekly and monthly stocktake
• Complete all HSE records correctly and timeously
• Supervise the storeroom/fridge/freezer
• Ensure storeroom/fridge/freezer is locked and always cleaned
• Check all goods entering the stores' area in terms of quality/data sheets and are correctly labelled
• Receive all stock from suppliers an ensure all stock received is in order.
• Will be requested to work over weekends.
• Ensure all stock is packed away after each mealtime service.
• Ensure quality checks are done on all food products.
• Implement strict controls in the fridge/freezer and storeroom
• Work in conjunction with the project/assistant Catering Manager and Catering Supervisors

go to method of application »

Education and Experience required:

• Matric
• Working experience in Hospitality environment
• Customer Service experience
• Min of 2 years’ experience in the same role
• Dietary knowledge

Key areas of responsibility:

• Oversee smooth operation of service production
• Maintain consistency for all menu items
• Assist with monitoring inventory and communicating needs to the catering manager

go to method of application »

Education and Experience required:

• Matric essential
• Customer service experience is an advantage
• Proven working experience as a cleaner in corporate environment would be an advantage

Key areas of responsibility:

• Perform a variety of tasks associated with food production
• General support required front and back of house