Trade Sales Executive – Cleaning & Hygiene at Empact Group

Job Description

• We are seeking a dynamic and results-driven Trade Sales Executive to join our team in the cleaning and hygiene sector. The successful candidate will be responsible for the telephone-based sale of consumable products including paper products (hand towels, toilet paper), cleaning chemicals, and dispensing equipment. The role also includes generating once-off quotes for smaller once-off services and maintaining excellent customer relationships.
• The ideal candidate will be self-motivated, organized, and confident in managing a portfolio of B2B clients through proactive sales calls and follow-ups. Regular daily reporting and use of online quoting systems will be essential for tracking sales performance and customer activity.

Key Responsibilities:

• Conduct outbound and inbound sales calls to promote and sell consumables such as paper products,  cleaning chemicals, and dispensers.
• Prepare and follow up on quotations done
• Identify and pursue new business opportunities and upsell to existing clients.
• Maintain accurate customer records and sales activities using online systems.
• Provide excellent customer service, addressing inquiries and resolving issues efficiently.
• Collaborate with the internal team to ensure product availability and timely order fulfilment.
• Submit daily sales reports and pipeline updates to management.
• Stay updated on industry trends, product knowledge, and competitor activities.

Qualifications & Experience:

• Matric (Grade 12) or equivalent required.
• Minimum 2–3 years of sales experience, preferably in the service or FMCG industry.
• Proven track record in telesales or internal sales.
• Strong communication and negotiation skills.
• Ability to prepare basic quotes and understand product pricing.
• Good knowledge of hygiene consumables is advantageous.
• Proficient in Microsoft Office (Excel, Outlook, Word).
• Detail-oriented with excellent organizational and reporting skills.
• Able to work independently and as part of a team.

 Key Competencies:

• Results-driven and target-focused
• Customer-centric mindset
• High energy and self-motivated
• Effective time management
• Strong follow-up and problem-solving skills

Closing Date 12 May 2026