Trading Systems Specialist at RMB - Rand Merchant Bank

• The core purpose of this role is to maintain application systems that are beyond the development stage and are running in the daily operations of the business. There is opportunity to be part of the change process, which requires relevant analysis, testing and implementation skills. Incumbents who participate in the development of the system may remain after completion to help maintain / update the system.

Are you someone who can do the following:

Macro environment

• Aware of emerging technologies and remains abreast of industry/ technology concepts and ideas which could impact on their area of accountability.
• Remaining technologically savvy with all platforms in the teams’ portfolio of applications.
• Create a repository of internal learnings and external knowledge materials which could benefit the execution of work within the team.
• Continuously look at improving service delivery through proactive monitoring and alerting.

Software Quality Assurance 

• Understand the release.
• Prepare test scenarios to test the release.
• Execute the test cases.
• Hold triage sessions with vendors and stakeholders.

Business service alignment 

• Apply experiential knowledge to trouble-shoot and resolve instances where service levels do not meet the agreed requirements.
• Responsible for software quality assurance.

Service handover

• Compile and Enhance user training material and business readiness assessments.

Access management

• Maintain security administration processes and ensure that all requests for support are dealt with according to agreed procedures.

Incident management

• Incident Ownership – Owns incident until resolved
• Prioritise and diagnose incidents within the relevant areas according to agreed procedures.
• Investigate causes of incidents and seek resolution within diverse but standardised precedents and procedures by applying operational knowledge and learnings.
• Escalate unresolved or complex incidents to the appropriate level.
• Document and close resolved incidents according to the agreed procedures and tools.
• Communicate the resolution actions and outcomes to the relevant business stakeholder.

Defect management, upgrades/enhancements and projects

• Ability to scope, plan, execute and close tasks which include defect management, upgrades/enhancements and projects effectively.
• Facilitate one-on-one or group workshops to elicit, analyse, communicate and validate requirements.
• Ensure the consistent and accurate documenting of requirements.

You will be an ideal candidate if you have the following:

• Diploma, IT, Degree, Business Intelligence or related qualificatio

Experience

• 2-5 years’ experience in Trading Systems across all asset classes.
• Experience in API’s and FICS Protocol basics.
• Experience in monitoring and alerting tools.
• Experience in scheduling tools.
• Experience with databased and networking protocols basics.
• Experience in SQL.