Trainee Area Manager at Talented Recruitment Specialists

• We are looking for an ambitious and driven Trainee Area Manager to join our retail team.
• This development role provides hands-on experience in store operations, team leadership, sales performance, customer service, and business management across multiple stores.

Key Responsibilities:
Store Operations:

• Assist in overseeing the day-to-day operations of multiple stores.
• Ensure stores maintain company standards in merchandising, housekeeping, and visual presentation.
• Conduct regular store visits to monitor operational compliance.
• Support stock management processes, including stock takes and loss prevention initiatives.

Sales & Performance:

• Monitor store sales performance and identify opportunities for improvement.
• Assist store management teams in achieving sales targets and KPIs.
• Analyse sales reports and provide feedback to stores.
• Support the implementation of promotional campaigns and seasonal launches.

Team Management:

• Build strong working relationships with Store Managers and store teams.
• Assist with staff training, coaching, and development.
• Support performance management processes where required.
• Promote a positive and customer-focused culture across all stores.

Customer Experience:

• Ensure a high standard of customer service is maintained across all locations.
• Assist in resolving customer complaints and escalations.
• Monitor customer feedback and recommend improvements.

Administration & Reporting:

• Prepare and submit operational and sales reports.
• Assist with workforce planning and scheduling reviews.
• Ensure compliance with company policies, procedures, and health & safety requirements.

Requirements:

• 3–5 years' retail experience within fashion or clothing retail.
• Strong leadership potential and willingness to learn.
• Good communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Proficient in Microsoft Office, particularly Excel.
• Valid driver's licence and willingness to travel regularly between stores.