Trainee Network Administrator at Civil Aviation Authority (SACAA)

Microsoft 365 & Azure Administration

• Service Support: Assist with administration and support of Microsoft 365 services.
• Identity Management: Monitor and manage Azure Entra ID user accounts and groups.
• User Access Control: Support provisioning/deprovisioning, password resets, multi-factor authentication (MFA), and group memberships.
• Cloud Infrastructure: Assist with Azure virtual machine deployment, monitoring, and maintenance.
• Resource Monitoring: Monitor Azure resources and report anomalies.
• Governance Support: Support cloud governance and compliance activities.

Server Administration

• Environment Maintenance: Assist in the administration, monitoring, and maintenance of Windows/Linux servers, Active Directory, Exchange Server 2016, and on-premises infrastructure.
• Health Checks: Performing daily server health checks.
• Performance Monitoring: Monitoring CPU, memory, storage, and system performance.
• Log Analysis: Reviewing event logs and system alerts.
• System Maintenance: Assisting with server patching and updates.
• Uptime Tracking: Monitoring service availability and uptime.
• Business Continuity: Supporting disaster recovery activities.

Virtualization Management

• Hypervisor Administration: Assist with management and monitoring of Microsoft Hyper-V Hosts, Windows VMs, and Linux VMs.
• Lifecycle Tasks: VM provisioning and decommissioning.
• Resource Allocation: Resource allocation monitoring.
• Health Tracking: VM health and performance monitoring.
• Data Protection: Snapshot and backup management.
• Disaster Recovery: Disaster recovery testing support.

Network Infrastructure Support

• Hardware Administration: Assist with administration and support of the Aruba Network Environment (Aruba Switches and Aruba Wireless Access Points).
• Monitoring: Execute proactive network monitoring and switch/AP health checks.
• Fault Resolution: Troubleshooting network connectivity issues.
• Configuration: Assisting with VLAN and network configuration changes.
• Wireless Optimization: Supporting wireless network performance optimization.
• Documentation: Maintaining accurate network documentation.

Backup and Recovery Administration

• Platform Oversight: Support the management and monitoring of Azure Backup Services and On-Premises Backup Solutions.
• Operations: Monitoring backup jobs and verifying backup completion status.
• Remediation: Investigating backup failures.
• Validation: Assisting with restore testing.
• Reporting: Maintaining backup reports.
• Business Continuity: Supporting business continuity and disaster recovery procedures.

Printing Services Administration

• Fleet Management: Support and maintain HP Printers, Secure Printing Servers, and Print Management Systems.
• Deployment: Printer deployment and configuration.
• Support: Troubleshooting printing issues.
• Server Health: Monitoring print server health.
• Vendor Relations: Liaising with printer support vendors.
• Assets: Maintaining printer asset records.

Monitoring and Preventative Maintenance

• Operational Checks: Conduct daily, weekly, and monthly infrastructure checks covering Azure, Active Directory, Exchange, Hyper-V, Network Equipment, Backups, Storage, Printing, and AV Systems.
• Risk Minimization: Identifying potential risks and escalating issues proactively.
• Checklists: Maintaining operational checklists.
• Continuous Improvement: Supporting continuous improvement initiatives.

Requirements

EDUCATION (FORMAL QUALIFICATION REQUIRED)

MINIMUM

• National Diploma in Information Technology, Computer Science, Network Engineering, Information Systems or relevant equivalent qualification

Added Advantage

• Degree in Information Technology, Computer Science, Network Engineering, Information Systems, Microsoft Fundamentals (AZ-900 / MS-900), Azure Administrator Associate (AZ-104), CompTIA Network+, CompTIA Server+, Linux Essentials,

EXPERIENCE (MINIMUM EXPERIENCE REQUIRED)

• 1 year experience as IT Support / Server Administrator/ Cloud Administrator

Closing Date: 11 August 2026