Trainee: Parts Sales at Senwes

Job Responsibilities:

Provide Efficient Customer Service

• Establish and maintain good relations with customers.
• Record and report specific customer needs and requests.
• Handle customer queries and complaints in a professional manner.
• Maintain positive relationships with suppliers to ensure smooth operations.

Perform Sales Activities

• Process and handle customer orders accurately and efficiently.
• Identify and order spare parts according to customer needs.
• Perform counter sales and provide efficient after-sales service in line with company policies.
• Promote sales through parts-related telephone calls.
• Learn and assist in promoting parts sales during exhibits.
• Identify and report lost sales to the management team.

Assist with Stock Control

• Ensure stock and the work area remain neat and clean at all times.
• Learn and assist in merchandising stock and support the sales clerks in this duty.
• Pack and pick stock from the shelves efficiently.
• Perform ongoing stock balancing to ensure stock levels are maintained.

Requirements:

• National Senior Certificate (Matric).
• Experience in the agriculture parts environment will receive preference