Trainee Underwriter (Professional Indemnity) at Santam Insurance

What will make you successful in this role?

Key responsibilities include:

Underwriting:

• Underwrite and manage a portfolio of existing and new business, including all tasks associated therewith but not limited Underwriting Governance which includes detailed risk evaluation and assessment, coverage and exposure analysis, pricing determination, detailed claims analysis (understanding loss ratios and claim trends) and wording review.
• Refer and acquire sign-off relating in accordance with authority matrix.
• Adherence at all times to the authority matrix, departmental protocols and procedures, including Underwriting Governance provisions.
• Detailed explanations regarding changes with respect to terms/ underwriting stance.

Marketing:

• Visit brokers to discuss renewals and new business with a focus to build relationships and develop market presence.
• Feedback on market intelligence.

Client Liaison (Internal and External):

• Respond to queries and resolve to the satisfaction of the affected parties within the scope of authority and / or responsibility.
• Prepare for and attend meetings.

Financial:

• Meet budget responsibility for a book of business.
• Monitor renewals, lapsed policies and new business with monthly report back.
• Ensure we maintain a 2.5% Cancellation Reserve

Strategic Input:

• Provide strategic input for relevant business area if and when required.

General Administration:

• Follow up on quotations and renewals.
• Sign and check policy documentation.
• Handle accounts queries.
• Assist with credit control if and when required.
• Attend to daily administrative routine tasks in accordance with organisational standards, processes and procedures.

Qualifications & Experience

• Short term insurance experience.
• Matric
• NQF Level 5 Short Term Insurance qualification
• Bachelors degree advantageous
• FAIS compliance a preference

Skills & Competencies

• Administrative Skills
• Analysis and Judgement
• Attention to Detail 
• Client Orientation 
• Communication Skills including negotiation
• Initiative
• Managing work and delegation
• Teamwork
• Time Management and working with high volumes
• Systematic and Logical/Critical Thinking
• Financial Acumen
• Track record for handling high pressure work environment
• Computer Literacy
• Strong Communication Skills (Internal & external)