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  • Posted: Mar 10, 2022
    Deadline: Not specified
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    Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. “Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prim...
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    Transactional Banker

    JOB PURPOSE

    To proactively promote a deep relationship-based offering related initiatives and activities aimed at creating value for the client and the bank (i.e.  optimising client experience, building deep relationships and create profitability for the bank).

    KEY RESPONSIBILITES

    • Establishes and builds one-on-one relationships with customers, based on mutual respect, in assigned portfolio by delivering the expected level of service, specifically focusing on a pro-active contact (calling) strategy and programme.
    • Ensures successful retention of existing customers in assigned portfolio by strengthening and expanding relationships. This is achieved by intimately understanding the customer, servicing the customer’s business and personal financial needs and focusing on the management of key accounts.
    • Maximizes bank profitability and ensure value add to customers through cross-selling specifically focusing on wealth and lending opportunities. Manages through use of contribution reports.
    • Ensures that procedures laid down in Group Reference Guide are adhered to and, where flexibility needs to be exercised, that the necessary dispensation is held.
    • Ensures proper record keeping in terms of Financial Advisory and Intermediary Services Act as well as the Financial Intelligence Centre Act requirements.
    • Ensures Code of Banking Practice is adhered to.
    • Educate customer on alternative digital channels through this achieve the average revenue per client (i.e., revenue recoveries and revenue leakage).

    QUALIFICATIONS

    • Relevant FAIS Qualification (FAIS Intermediary) NQF Level 6
    • 3 - 4 years Branch banking experience, with exposure to universal banking, BDC/Forex, credit and overall client service. 

    Method of Application

    Interested and qualified? Go to Standard Bank Group on www.standardbank.com to apply

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