Transport Controller at DHL Supply Chain

Key Responsibilities

• Regularly monitor and report on key performance indicators such as cost per mile, load-to-truck ratio, and driver efficiency
• Monitor the status of shipments and truckloads in transit to ensure they arrive on time and provide status updates to customers
• Transport Planning& Coordination
• Executes planning and scheduling vehicles/ trucks for local deliveries
• Track shipments in real-time to ensure on-time delivery
• Capture and verify transport data on the system (e.g. trip sheets, PODs, fuel usage)
• Support adherence to company transport policies, SOPs and safety standards
• Report and document incidents and accidents
• Communicate with drivers regarding schedules, documentation, and operational updates
• Liaise with internal departments (Finance, Warehousing) and external service providers
• Provide support to clients on queries
• On-time departure and delivery rate
• Maintain and update the Combined Load Register daily to ensure accurate tracking of loads
• Provide assistance during leave periods, ensuring responsibilities are managed effectively
• Due to the nature of the role, the individual may be required to work outside of normal operating hours as and when business needs arise

Qualifications

• Matric
• Degree/ Diploma in Logistics/ Transport Management(advantageous)

Experience

• 1-3 years experience in transport/ logistics environment
• Computer literacy (MS Office, transport management systems)
• Good analytical and numerical skills

Skills/Competencies

• Ability to work under pressure
• Attention to detail
• Dedicated to service excellence
• Apply logical thinking
• Reliability
• Self-disciplined and organized

Languages

• English
• At least 1 other language - Desirable