Jobs at DHL Supply Chain

Key Responsibilities

• Regularly monitor and report on key performance indicators such as cost per mile, load-to-truck ratio, and driver efficiency
• Monitor the status of shipments and truckloads in transit to ensure they arrive on time and provide status updates to customers
• Transport Planning& Coordination
• Executes planning and scheduling vehicles/ trucks for local deliveries
• Track shipments in real-time to ensure on-time delivery
• Capture and verify transport data on the system (e.g. trip sheets, PODs, fuel usage)
• Support adherence to company transport policies, SOPs and safety standards
• Report and document incidents and accidents
• Communicate with drivers regarding schedules, documentation, and operational updates
• Liaise with internal departments (Finance, Warehousing) and external service providers
• Provide support to clients on queries
• On-time departure and delivery rate
• Maintain and update the Combined Load Register daily to ensure accurate tracking of loads
• Provide assistance during leave periods, ensuring responsibilities are managed effectively
• Due to the nature of the role, the individual may be required to work outside of normal operating hours as and when business needs arise

Qualifications

• Matric
• Degree/ Diploma in Logistics/ Transport Management(advantageous)

Experience

• 1-3 years experience in transport/ logistics environment
• Computer literacy (MS Office, transport management systems)
• Good analytical and numerical skills

Skills/Competencies

• Ability to work under pressure
• Attention to detail
• Dedicated to service excellence
• Apply logical thinking
• Reliability
• Self-disciplined and organized

Languages

• English
• At least 1 other language - Desirable

go to method of application »

In this Head of Sales Position

• Accounts for sales results within the country and leads sales disciplines which coordinate and control strategic activities, initiatives and subjects across the country with direct impact on overall results and high business risk potential
• Develops sales strategy in line with the country's overall business strategy as well as following vertical and horizontal guidelines and objectives
• Drives market growth and customer retention at the country level
• Steers/improves Sales performance through process and performance measurement
• Supports country level customer strategies and contract negotiations
• Validates country level improvement areas based on pipeline reporting in collaboration with sales effectiveness
• Analyzes the value of key technologies and industry development, and identifies change needs within the country's sales function
• Steers sales performance and refines the country's sales strategies as required
• Implements modification within own authority which directly influences the way the division is operating and making money in the country.
• Analyzes complex issues and modifies working methods in own work area
  Stakeholders

• Reaches agreement with external parties to accept complete proposals and programs where there is little interest in cooperating or participating
• Negotiates critical agreements / contracts and has the mandate / authority to sign them, changing T&Cs significantly
• Approves all major country level sales strategy and development projects

People management

• Determine organizations structure, roles and responsibility and performance targets for the function
• Develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness
• Develop a team spirit and multitasking capabilities within the team
• Plan, organise and direct an efficient and effective function
• Develop KPI’s with team members and monitor individual performance
• Conduct performance appraisal, including coaching
• Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets
• Identify training needs and opportunities to develop a highly skilled functional department

Now, here is what we need from you!

• In-depth knowledge in the Logistics industry .
• Commercially astute with excellent business acumen
• Presentation and facilitation skills.
• Excellent training skills
• Strong Customer-facing and interaction skills
• Excellent Communication skills - spoken and written.
• Outstanding Negotiation and interpersonal skills
• Strong Leadership skills
• Analytical, organisational and motivational skills
• People Management skills
• Minimum 10 yrs in Logistics Industry
• Must have worked at the position of a Airfreight Manager for at least 5 years in a reputed Organization
• Degree in Sales / marketing/ business development or business Management.

We offer:

• Comprehensive training and development opportunities.
• Mentorship from experienced freight forwarding professionals and senior leaders.
• Opportunities for international travel and exposure within the Freight Forwarding Industry.
• Potential for full-time employment upon successful completion of the program.

go to method of application »

In this Business Development Manager Position

• Develop and maintain strong existing customer relations and loyalty through ensuring customer satisfaction.
• Respond to customer enquiries/complaints.
• Manages and sells within a defined portfolio of existing customers and wins lasting business relationship with DGF.
• Responsible for establishing customer profiles and customer needs.
• Additional and renewal project business acquired.
• Revenue potential of existing account portfolio increased and developed to include project offering
• Develop and maintain project solutions for existing and new customers.
• Highlights to above on observations of market dynamics
• High level of research for developing opportunities for new project business
• Maintain and support interdepartmental relationships.
• Collaborate with colleagues across the organization to achieve shared goals.
• Work with Global team on complex project bids
• Develops sales within existing portfolio and Plan/strategize/ activities to achieve target budgets.
• Responsible for conducting high quality presentation of non-standardized solutions to project customers.
• Develop target lists of new business within existing portfolio and continuously review and update.
• Establish and present customized offers to customers
• Prepare and realize project offerings.
• Responsible for product targets as defined within existing portfolio.
• Responsible for budgeted growth in additional business within existing customer portfolio.
• Ensure Customer commitments are clearly communicated to respective operations – clear business set up process.
• Maintain pipeline in Salesforce
• Perform roles and responsibilities in compliance with Company Policies, Procedures and Instructions.
• Informal influence to enable improvement and change within the organization.
• Assist Global Bid Team where large projects require commercial and technical solutions
• Achieves targets aligned with business goals.
• Demonstrates structured, efficient work processes and methods.
• Uses sound judgment, manages risk and anticipates impact on overall business.
• Accomplishes own tasks whilst in support of corporate goals.

Now, here is what we need from you!

• Knowledge and experience of business development in the Logistics Industry at large
• Knowledge and experience of all modes of transportation within South Africa and neighboring countries is advantageous
• New Business Development, Account Management, Selling, Cross-Selling, Persuasion, Customer Value Proposition, Value Added Services, Sales Proposals, Contract Negotiation, Sales Forecasting, Revenue Growth, Change Management, CRM, Entrepreneurship, Marketing, Sales Channels, Salesforce, DPDHL Business Knowledge, Business Processes, Business Strategy, Market Research, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling
• Driving volume growth across all RFR products in close coordination with RFR Country management and Country product heads.
• Achieve minimum 5 new and/or growth business face 2 face calls per week and recorded in Sales 360
• Together with Regional Trade Management, drive the focus on trade lanes and countries as per Trade Lane growth plan.
• Lead RFR pricing activities and ensure pricing efficiency and competitiveness for all road freight related sub-products. Ensure four-eye principle is followed.
• Drives automation within the Tender management set up
• Overseeing all large tenders running through the RCC specialists as part of the global RFQ process and ensure efficient execution with all stakeholders, where applicable.
• 5 - 8 years within the transport, logistics or freight forwarding industry (or similar service industry).
• Experience in business development in the industry with a proven record essential

We offer:

• Comprehensive training and development opportunities.
• Mentorship from experienced freight forwarding professionals and senior leaders.
• Opportunities for international travel and exposure within the Freight Forwarding Industry.