Transport Partner Executive - Germany at AnyVan

• This role is key in providing outstanding support to our Transport Providers (TP’s) within our German market so fluency in German is essential.

What you’ll be doing:

• Source and recruit new Transport Providers (TPs) for the German market
• Effectively onboard TPs and make sure they know how to use our portal and app to access, bid on and complete jobs
• Building trust-based relationships - keeping TP and customer satisfaction front of mind at all times and quickly and effectively problem solve issues
• Manage quotes and liaise with our transport providers to negotiate mutually beneficial prices for our TP’s
• Work to agreed targets that focus on both numbers (TPs onboarded and engaged) and ethics (positioning in the right way)
• Have fun and contribute to a positive team culture. This is a busy role and we know it’s important to create those moments to light the mood and have a laugh - the whole team plays their part in supporting each other

Skills and experience we think you’ll need to be successful in the role:

• Ready to work in a fast paced, fun target driven environment
• Fluent in German and English (Written and verbal)
• Comfortable spending most of your day speaking on the phone
• Comfortable working to and achieving targets
• Strong emotional intelligence
• Self-motivated and resilient
• Easily adopts change and demonstrates agility and flexibility when direction or priorities shift
• The ability to develop, high quality, trust-based working relationships and guide transport providers through processes to achieve the best results for the business
• A bias to action and the capability to deliver good work quickly
• The ability to commute to our offices in the Central Business District 5 days a week and work flexible shift patterns
• A strong alignment with our company values and able to make an impact