Hot Jobs at AnyVan

• This role is key in providing outstanding support to our Transport Providers (TP’s) within our German market so fluency in German is essential.

What you’ll be doing:

• Source and recruit new Transport Providers (TPs) for the German market
• Effectively onboard TPs and make sure they know how to use our portal and app to access, bid on and complete jobs
• Building trust-based relationships - keeping TP and customer satisfaction front of mind at all times and quickly and effectively problem solve issues
• Manage quotes and liaise with our transport providers to negotiate mutually beneficial prices for our TP’s
• Work to agreed targets that focus on both numbers (TPs onboarded and engaged) and ethics (positioning in the right way)
• Have fun and contribute to a positive team culture. This is a busy role and we know it’s important to create those moments to light the mood and have a laugh - the whole team plays their part in supporting each other

Skills and experience we think you’ll need to be successful in the role:

• Ready to work in a fast paced, fun target driven environment
• Fluent in German and English (Written and verbal)
• Comfortable spending most of your day speaking on the phone
• Comfortable working to and achieving targets
• Strong emotional intelligence
• Self-motivated and resilient
• Easily adopts change and demonstrates agility and flexibility when direction or priorities shift
• The ability to develop, high quality, trust-based working relationships and guide transport providers through processes to achieve the best results for the business
• A bias to action and the capability to deliver good work quickly
• The ability to commute to our offices in the Central Business District 5 days a week and work flexible shift patterns
• A strong alignment with our company values and able to make an impact

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• This role is key in providing outstanding support to our Transport Providers (TP’s) within our French market so fluency in French is essential.

What you’ll be doing:

• Source and recruit new Transport Providers (TPs) for the French market
• Effectively onboard TPs and make sure they know how to use our portal and app to access, bid on and complete jobs
• Building trust-based relationships - keeping TP and customer satisfaction front of mind at all times and quickly and effectively problem solve issues
• Manage quotes and liaise with our transport providers to negotiate mutually beneficial prices for our TP’s
• Work to agreed targets that focus on both numbers (TPs onboarded and engaged) and ethics (positioning in the right way)
• Have fun and contribute to a positive team culture. This is a busy role and we know it’s important to create those moments to light the mood and have a laugh - the whole team plays their part in supporting each other

Skills and experience we think you’ll need to be successful in the role:

• Ready to work in a fast paced, fun target driven environment
• Fluent in French (Written and verbal)
• Comfortable spending most of your day speaking on the phone
• Comfortable working to and achieving targets
• Strong emotional intelligence
• Self-motivated and resilient
• Easily adopts change and demonstrates agility and flexibility when direction or priorities shift
• The ability to develop, high quality, trust-based working relationships and guide transport providers through processes to achieve the best results for the business
• A bias to action and the capability to deliver good work quickly
• The ability to commute to our offices in the Central Business District 5 days a week and work flexible shift patterns
• A strong alignment with our company values and able to make an impact

go to method of application »

• We're looking for passionate individuals to join our talented team of approx. 300 AnyVanners in our London and Cape Town offices. If you're as driven as we are and want to be part of a forward-thinking company to make moving 'miles better' and moving your career forward at the same time - we'd love to hear from you!
• Right now, we’re on the hunt for a People Operations Guru to help us build the backbone of our people function. You’ll be the person behind the scenes making sure our people processes, systems, and compliance run smoothly, so we can scale up without missing a beat.
• If you love improving processes, geeking out over HR systems, and being the go to for all things people operations, keep reading!

What you'll be doing:

• Build a solid framework for our people processes so we can scale efficiently across countries.
• Own our HRIS (we use Bamboo) and know how to optimise it to save time, automate tasks, and get useful data out.
• Take charge of all post-offer admin: background checks, visa sponsorship, contracts, etc making sure new hires have a smooth journey.
• Help shape onboarding experiences that minimise the admin required whilst keeping candidate experience high and business risk low.
• Lead off-boarding processes that protect the business and leave departing employees with a positive impression.
• Enable our finance team to run payroll smoothly for new joiners, leavers, promotions, etc and make sure all data changes are captured and reflected accurately.
• Manage the end to end benefits administration process quickly and effectively.
• Keep all our systems and records up to date, and create people reports that help the business make smart decisions.
• Work with external partners like benefits providers, payroll providers, etc to keep things running smoothly.
• Assist our Head of HR by keeping one eye on any legislation changes, etc that are coming in that may impact us and reflect any changes needed in our processes, documentation, etc.
• Stay sharp on all things AnyVan — our products, processes, policies, and service standards.
• Jump in on any other ad-hoc people operations work that comes up (because there’s always something new in a scale-up!). For example we're growing fast, so there's opportunity to assist our Head of HR by researching employment laws, benefits, and local requirements in new markets.

What you’ll need to succeed

• Solid experience in a people operations role in a fast-paced environment.
• You'll be used to working in small, highly visible teams with lots of accountability.
• A track record of building processes that genuinely solve business challenges.
• Confidence in documenting processes, writing policies, and creating clear process flows.
• Strong understand of HR legislation and how to apply in an SME to keep things moving quickly whilst minimising business risk.
• Hands-on experience with HR and Payroll systems like Bamboo, Sage, Payfit and you know how to get the most out of them.
• A data-driven mindset, with the ability to build reports and use people metrics to inform decisions.
• Exceptional attention to detail and the ability to juggle multiple priorities at once.
• The ability to deliver quality work at pace.
• Strong alignment with our company values.