Transport Planner at The Heineken Company

Purpose of the Position:

• Responsible for the optimization of the secondary operations routing whilst ensuring continuous systems calibration, constant cost reduction and improvement in transport execution.

Key Performance Areas would include, but are not limited to:

Strategic & Financial Results

• Ensures daily load plans deliver optimal productivity and service levels.
• Ensure daily load plans achieve productivity requirements.
• Optimal utilization of the secondary operations fleet and achievement of all operational, financial and customer service targets.

Operational Results

• Manages daily load planning and expediting activities for assigned Depots including reporting and data management (master data).
• Manage and review Load Plan execution by Delivery Execution Agent
• Provide timeous feedback about all delayed and missed delivery to Depot Customer Service Teams by Delivery Execution Agent
• Review and manage master data change requests from Depots (trade visits, new customers, adhoc) against productivity and customer service objectives and update where requirements met.
• Monitor quality of master data inputs through constant analysis and submit reports to the Secondary Transport Manager.
• Effectively manage new distribution component of new customer on-boarding process for assigned Depots.
• Month-end reports compiled for assigned Depots based on planning specific metrics and monthly efficiencies.
• All blocked orders released timeously through effective engagement with Credit/Accounts department.
• Review special requests on orders including Today Loads and Out of Delivery Day requests, and decisions made on operational and financial feasibility.
• Understand fleet legal capacity limits and all planned loads adhered to legal requirements.
• Compile following days final schedules and distribute, including detail on special requests, start-up times, KPI achievement, potential high-risk routes, fleet required and any hired requirements.
• Deliver daily load plans to Depots, based on requested delivery day for orders and within SLAs.

Customer & Relationship Results

• Build effective relationships with external and internal stakeholders.
• Professional communication, behaviour and actions to achieve credibility, trust and respect with internal and external stakeholders.
• Conduct all mandatory stakeholder engagement and pro-actively initiate additional communication when required.
• Frequent communication throughout each delivery day to manage execution of the daily load plan with Drivers and Depots
• Review of previous day's load plan execution with Depots.

Innovation & Improvement Results

• Continuously review systems and process to improve efficiency and cost savings.
• Participate in any process improvement projects that may be allocated from time to time.
• Develop new and improved ways that reduce effort, cost and time or improve understanding, alignment, and execution.

Leadership Results

• Skills facilitator & On the job training and Coaching
• Demonstrating Heineken beverages Corporate Values
• Coach the team to execute distribution planning excellence processes.
• Effectively manage EPMS and Career Management cycles with team to develop future fit competence.
• Take responsibility for personal improvement and skills development.

The successful candidate must have the following qualification, skills, and experience:

• A 3-year bachelor’s degree, preferably in Logistics, Industrial Engineering or Management.
• Up to 5 years’ experience in a FMCG transport environment.
• Routing and Scheduling system (Roadshow), vehicle tracking and telematics experience advantageous.
• Working Knowledge of SAP R3, and Power BI reporting suite experience advantageous.

Closing Date: 30 April 2026