Transport Stats Clerk- Montague Gardens DC at Clicks Group

Introduction

• Clicks is on the hunt for a Helpdesk clerk for Montague Gardens DC.

Job description

Job Purpose:                                                                                                        

• To receive and answer incoming customer calls promptly and adhere to dc sops. during the process of answering the customer calls and take messages when calls cannot be transferred at the time.
• To maintain and ensure completion of paperwork, sign-in documents and security procedures and uphold and maintain security access to dc premises.
• To maintain complete professionalism in communication while dealing with clients and customers.
• To accurately capture, check and reconcile all transport trip sheets.
• To adhere to statutory health and safety requirements, housekeeping standards and all other internal policies to ensure compliance.
• Compile report of non-compliance and submit to outbound OPS manager, Finance and Risk manager as well as Despatch DPM.
• To ensure trip sheet books are reconciled daily and records are maintained.
• To collate and check trip sheets stats daily and highlight discrepancies to relevant department managers for further investigation.

Minimum requirements

Knowledge:

• Understanding of logistics environment

Skills:

• Computer literacy
• Microsoft office suite
• Communication (verbal and written) skills
• Basic numeric skills
• Attention to detail
• Organizing skills

Education:

• Essential: Matric

Experience Required:

• Essential: 1 year Administration experience
• Essential: 1 year within a distribution/logistics
• Desirable: Customer relations/suppliers
• Desirable: Experience on a warehouse management system