Triton Express: Credit Controller at Plennegy Group

RESPONSIBILITIES:

• Debt collection deadlines / targets to be met.
• Completion of 60 days analysis timeously when ready
• Verifying client payments.
• Capture of payments on Freightware.
• Printing of receipts daily to ensure accurate account/amount captured.
• Allocating payments to invoices timeously.
• Allocating previous months claims to respective ageing timeously.
• Preparing information for handover of bad debt to SVG Legal once Final Demand has been sent.
• Liaison with SVG Legal personnel to resolve any outstanding queries, requests etc.
• Debtors account balance reconciliation as required.
• Investigate and resolve customer queries
• Retrieval of new account / rate adjustment information via email from CRM/Pentagon.
• Accurate capture and checking of new account details including rates.
• Appraisal by evaluating ITC credit reports and conducting trade reference checks.
• Evaluating credit worthiness of applicants and ascertaining payment profile.
• Approve or deny applications and communicate decisions to the appropriate sales personnel in a timely manner.
• Requesting deposits, drafting sureties if applicable.
• Printing waybill activity / excel downloads of customers with potential incorrect billing – list to be compiled from monthly debits/credits analysis.
• Printing all waybills invoiced over R 1000 – details to be obtained from Financial Value report.
• Verifying account billing for the above prior to every tax run.
• Preparation for statements by assisting with tax runs if required, receipts and claims allocated, and age analysis checked for errors.
• Preparation and emailing of excel invoices and statements.
• Ensuring that all new customer information are correctly captured on Freightware for Edocs automatic statement/invoice delivery.
• Immediate action and follow up of all returned emails.

REQUIREMENTS:

• Grade 12
• General understanding of basic accounting principles and practices.
• Processing of bad debt
• Management of high-risk clients
• Age Analysis.
• Account reconciliation and analysis
• Three / four years’ experience in debtors, of which at least three years has to include credit control.
• MS Excel, Word and outlook applications
• Preparation of Excel spreadsheets
• Numerate
• Customer care and complaint handling