Underwriting and Claims Specialist (Standerton) at AFGRI Equipment

Description

• Are you ready to take the next step in your insurance career? AFGRI Insurance Brokers is on the lookout for a dynamic Underwriting and Claims Specialist to join our vibrant team in Standerton, Mpumalanga.
• In this exciting role, you will be at the forefront of short-term insurance, delivering outstanding client service while driving accuracy, compliance, and efficiency in underwriting and claims.
• If you thrive in a fast-paced environment and have a passion for helping clients, this is your opportunity to make a real impact and grow with a company that values your expertise! 

Requirements

 Minimum Requirements:

• Grade 12
• FAIS compliant (NQF 4 – Short-term insurance) certification
• Regulatory Exam Level 5 (RE5) completed
• A minimum of five years’ hands-on short‑term claims experience in the insurance industry

Key Performance Areas

Claims Management:

• Facilitate claims processing, documentation, and follow-ups
• Ensure timely settlement and client satisfaction

Underwriting & Administration:

• Process amendments, endorsements, renewals, and new policies on the Cardinal Broker System
• Prepare, negotiate and process new Business quotations and renewals
• Maintain accurate records and ensure compliance with FAIS and FSCA regulations

Reporting:

• Assist with weekly, monthly, and quarterly reports
• Monitor and report customer complaints

Budget Management:

• Monitor expenses and implement cost-saving initiatives

New Business Development:

• Support the Relationship Manager in identifying and onboarding new clients

Training & Development:

• Engage in continuous learning and stay updated with industry regulations

Technical Competencies

• Proficiency in the Cardinal Broker System
• Strong negotiation skills
• Advanced computer literacy (MS Office)
• Excellent verbal and written communication skills

Behavioural Competencies

• High stress tolerance and emotional resilience
• Demonstrates integrity, reliability, and accuracy
• Strong interpersonal and training skills
• Self-motivated, results-oriented, and a team player
• Effective problem-solving and analytical abilities
• Commitment to self-development

Closing Date: 12 March 2026