Unit Manager - Theatre at Netcare

ROLE SUMMARY

• The Unit Manager (Theatre) will be responsible for coordinating improved quality nursing care by ensuring compliance to professional and ethical practice. 
• The incumbent will also be responsible for monitoring and ensuring that nursing care and service delivery is implemented and practiced within a multi-disciplinary quality assurance team. In accordance the incumbent will be accountable for coordinating capacity building, mentoring, and training.

KEY WORK OUTPUT AND ACCOUNTABILITIES

DISRUPTIVE INNOVATION

Financial Management

• Manage HR costs in such a way as to ensure cost effective quality care including overtime, temporary staff.
• Control of asset register.
• Manage all costs emanating from the theatre.
• Ensure at all times that staff are actioning the necessary charging on the relevant electronic systems, to ensure correct billing.
• Evaluate equipment lifespan in conjunction with the clinical engineering department. Establish theatre needs and doctor requirements to prepare wish list for Capital expenditure Budget and provide needs analysis and motivations.
• Complete Capex equipment budget, compile annual capex budget as per Theatre and Doctor Requirement.
• Plan and organise staffing, including duty hours, time keeping and leave planning as per KRONOS Timekeeping System.
• Manage equipment, planned maintenance programme for equipment service schedules, in conjunction with clinical engineering department.

Strategic planning

• Perform Strategic planning and set objectives to ensure that operational requirements are met including quality patient care.
• Conduct short-, medium- and long-term strategic planning with the team and compile an annual Theatre Strategic plan.
• Assess objectives in line with the annual performance process to monitor progress.
• Review Action Plan to ensure that objectives are met timeously.
• Ensure continuous monitoring are taking place to ensure progress are made towards achieving targets

Operation efficiency

• Organise Theatre to ensure a safe therapeutic environment.
• Ensure all categories of staff in Theatre, implement Theatre Policies and Procedures.
• Ensure a written daily task allocation /schedule is available in Theatre.
• Ensure staff are allocated and utilised according to the relevant scope of practice.
• Consistently review processes within the unit to ensure operational efficiencies and best practice

Governance and quality management

• Review and maintenance of Policy and Procedures in line with Office of Health Standard Compliance.
• Ensure continuous evaluation of administrative records and nursing records.
• Evaluate procedures versus standards.
• Identify quality improvement opportunities and ensure appropriate strategy and Quality Improvement initiatives are developed and measured.
• Implement group quality initiatives.

Risk management

• Investigate all negative incidents and ensure appropriate capturing on IMS.
• Monitor safety standards in accordance with the Machine and Occupational Safety Act (Act 6 of 1983).  Report all accidents and incidents to Line Manager / Safety Representatives.
• Ensure compliance with protocols, policies and acts.
• Ensure monthly audits of nursing documentation and put corrective action plans in place.
• Ensure adherence to infection control principles and complete monthly audits.
• Ensure departments participation in internal and external disaster exercises

Patient care

• Responsible and accountable for all nursing activities
• Ensure the unit is providing safe, cost-effective quality patient care in line with the Clinical Governance strategy and evidence based practice.
• Evaluate the patient’s journey through patient experience and stakeholder input.
• Manage patient complaints and satisfaction index through Patient Feedback systems.
• Implement system to determine the quality of nursing services.
• Evaluate nursing quality indicators and clinical outcomes.
• Promote health and wellbeing of patients and staff.
• Motivate and maintain a positive customer service orientation with all employees.
• Maintain and promote confidentiality with regards to patient information

TRANSFORMATION OF OUR SOCIETY

• Ensure achievement of transformation goals as set out by the Transformation Committee.

Build and maintain stakeholder relationships

• Work effectively and co-operatively with the multi professional team to establish and maintain good working relationships that are mutually beneficial.
• Create and maintain a positive environment where the differences of others are recognized, understood, and valued, so that all can reach their full potential and maximize their contributions.
• Maintain customer satisfaction through building relationships with doctors, nursing employees, and suppliers.

People management

• Create an environment where staff is aware of the role they play in the provision of quality nursing care and their value to the organization.
• Assign decision making, authority, tasks, and responsibility to appropriate persons in order to maximize organisation and employee effectiveness.
• Liaise with Netcare Education Division and Clinical Facilitation Department to ensure appropriate nursing training for the delivery of quality care.
• Facilitate a culture that is supportive of talent management and the initiation of required implementations to hone nursing talent.
• Enforce staff dress code within and on leaving the Hospital.
• Facilitate effective change and conflict management.
• Supervise orientation and on boarding of new staff and students.
• Facilitate staff development both personal and professional.
• Coach and mentor staff.
• Promote staff wellbeing through ICAS/Lyra utilisation.
• Effectively and consistently apply all aspects related to human resource management in the unit, including absenteeism and performance management.
• Interview, appoint and retain staff.
• Manages staff’s work performance and habits through facilitation, motivation, counselling, and discipline

Teamwork

• Actively participate as a member of a team to achieve goals.

Personal and professional development

• Identify staff for development during the annual training needs analysis process.
• Attend in-service training programme and participate in staff development.
• Active involvement in own professional development to maintain a satisfactory level of skill and knowledge.

SKILLS PROFILE

EDUCATION

Required

• A relevant nursing qualification - Diploma in General Nursing (NQF level 6) or B Cur Degree (NQF level 7).
• Registration with the South African Nursing Council as a Registered Nurse.
• Diploma Operating Room Science or equivalent qualification would be an advantage

Preferred

• Management qualification

WORK EXPERIENCE

Required

• A minimum of 4 - 6 years OT experience
• 2-3 Years Managerial experience in a multi discipline Theatre complex

KNOWLEDGE

Required

• Compliance with the SANC code for a Registered Nurse and all applicable health care legislations.
• An intermediate level of Computer proficiency.
• Sound financial knowledge and the ability to interpret financial data.