As a fully independent, proudly South African BEE level 2 company with deep cloud-computing experience, we’re perfectly placed to help businesses jumpstart their journey to the cloud and gain the competitive advantage of digitisation.
As part of the Experience Design (XD) Team, you will design end-to-end products, services and experiences that deliver value for our clients.
Responsibilities:
Conduct qualitative research such as ethnography, observation, interviews, diary studies, surveys, etc.
Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences.
Facilitate the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products.
Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces.
Design and deliver personas, journey maps, service blueprints
Facilitate human-centered design workshops
Identify design problems and devise elegant solutions.
Make strategic design and user-experience decisions related to core, and new, functions and features.
Take a user-centered design approach and rapidly test and iterate your designs.
Requirements
Portfolio of work demonstrating breadth and depth in UX and visual design. This should also include approach and process.
Bachelor's or Master’s degree in design, industrial design, human-computer interaction (HCI), or equivalent professional experience.
5+ years of experience as a UX designer, interaction designer, information architect, Service designer or similar.
Experience creating services and applications with multiple user touch points on different platforms and devices.
Proficiency with design and prototyping tools such as Figma, Sketch, Photoshop, Illustrator, AfterEffects, Framer, etc.
Fluency in best design practices and design system across mobile, web platforms, and devices.
Extensive experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design.
A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.
Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients.
A clear understanding of the importance of user-centered design and design thinking.
Ability to work effectively in a team setting including synthesizing abstract ideas into concrete design implications.
Excellent communication, interpersonal, and analytical skills, including the ability to present design concepts clearly and persuasively to colleagues, partners, stakeholders, and especially to senior executives.
Ability to work efficiently and demonstrate a bias for action in a fast-paced, ambiguous environment.
Strong track record of iterative design, working closely with product and tech partners from inception through implementation.
Strong skills in managing time and ability to manage work independently.
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