The FSCA's mandate is to enhance the efficiency and integrity of financial markets; promote fair customer treatment by financial institutions; provide financial education and promote financial literacy; and assist in maintaining financial stability in South Africa.
This is in line with the Twin Peaks model of financial sector regulations, as envisioned in...
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UX Designer : ICT Applications, Infrastructures and Operations Department
Work collaboratively to help identify opportunities to better understand customer’s needs.
Analyzes and interprets what is happening in the industry, driven by the latest news / incidents.
Work proactively with technology-, product- and other key stakeholders to come up with new and creative ideas.
Define user experience concepts and components for the product or project using tools such as wireframes, prototypes, and process flow diagrams.
Deliver UX designs that would meet the customer experience requirements.
Proactively uses data to establish key metrics for projects.
Explore data from analytics platforms, customer insight or other sources to understand context of UX projects
Regularly tests design work with users in partnership with business and business analysts.
Continually develops depth and breadth in key competencies.
Requirements
A National Diploma in IT or Computer Systems or equivalent, with at least 4 years’ experience in UX design (preferably in customer facing websites and portals).
The candidate must have experience in running usability sessions and collaborating with other functions as needed to ensure the proposed UX is feasible and adds value.
Deep understanding of design principles and industry trends.
Demonstrate working process including user workflows, wireframes / mockups, design exploration and interactive prototypes, delivered to a high level of attention to detail.
Basic understanding of HTML and CSS would be an advantage.
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