The Mr Price Group (MRPG) is a fashion value retailer, selling predominantly for cash. The Group retails Apparel, Homeware and Sportsware and is one of the fastest growing retailers in South Africa. Our History: 1885 - The first John Orrs store opens 1934 - The first Hub store opens 1952 - John Orrs is listed on the JSE 1967 - Acquisition of two Miladys s...
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Job Description
- Through constant innovation, your core responsibility would be to lead the Planning function by developing and overseeing the execution of planning strategies, data analytics, and system and process improvements.
Responsibilities
Strategy:
- Lead the development and execution of planning (product and location) strategies (short and long term) to achieve targeted KPI's in line with strategic business objectives.
- Contribute to the development and adjustment of business, product and resource strategies by providing direction & guidance on maximizing profits whilst optimizing stock.
- Accountable for the delivery of adequately thought through post seasonal analysis to support the forwards strategy.
- Identify product extension opportunities that have scale and profit opportunities aligned to the overall product offering and target customer
- Forecast future market sales relative to our own growth strategies to identify market share opportunities
Business Growth & Profitability:
- Direct the development of seasonal financial plans that ensures the balance between value, pricing, margin requirements and markdown management to maximize profit opportunities whilst mitigating risks.
- Lead in-season business reviews and reaction processes to ensure that trading is executed effectively.
- Drive the evaluation, enhancement and development of planning/merchandise systems and procedures to achieve current and future business imperatives.
- Own the process of annual budget creation ensuring aligned to annual strats and followed through into the merchandise process
Product Review:
- Lead & oversee balanced assortment planning (aligned to seasonal strategies) across categories & attributes to meet sales plans & targets across product and location hierarchies. This includes width & depth planning aligned to store profiles.
Analysis & Reporting:
- Lead the development and improvement of performance analysis & reporting (with regards to purchase planning, stock ratios etc.) to understand & project merchandise sales, margin & expense performance.
- Accountable for ensuring the execution of the product assortment is in line with approved strategies.
- Oversee the financial accuracy of sales forecasts/plans (across brands & departments), accounting of historic missed opportunities and future trend changes (across products, stores, channels & countries) to provide direction; achieve sales targets and compile board reports.
Stock Management:
Direct stock planning, allocation, replenishment & control processes to:
- Ensure alignment to planned sales levels,
- Account for store requirements & developments,
- Maximize distribution / supplier efficiencies and
- Prevent overstock, stock ageing, markdowns & the financial impact of stock depreciation.
Leadership & Team Management:
- Lead and drive the team by setting clear direction and transparent expectations, to exhibit the culture and values of the business and achieve / exceed KPIs.
- Identify and drive succession planning, structure, talent management, training and development requirements to ensure teams are competent and skilled to perform their required functions.
Qualifications
- 8 - 10 years’ experience including 5 years in a senior management position, having a strong fashion sense and awareness of the competitive landscape
- Ability to innovate change through visionary thinking and strategic management
- An extraordinary leader of people, experienced in leading high performing teams through passion to continuously develop talent at all levels
- Exceptional communication, influencing and negotiating skills
- High intelligence with a true entrepreneurial risk mentality
- A charismatic, extremely confident (but humble) professional who is poised and has a great sense of enthusiasm enabling them to develop extraordinary relationships within the business while at the same time able to make tough decisions
- A strong sense of approachability and humility
- Strategic thinker that enables organizational agility
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Job Description
- The key focus of this role will amongst others include collecting overdue installments, negotiation of payoff deadlines, and investigation and resolution of discrepancies.
Responsibilities
- Efficiently processing customer refunds, processing and reviewing account adjustments
- Effectively fielding calls from arrears customers to collect on overdue installments for all lending products.
- Resolving client discrepancies and short payments
- Accurately updating customers’ personal, employment and contact information to maintain their details
- Effectively rehabilitating customers through excellent customer service standards
- Deal efficiently and accurately with all queries and complaints from customers or stores, and ensuring they are timeously resolve
What's in it for you?
- Uncapped incentive when your targets are achieved
- Learning and Development, and Career Growth opportunities within the Mr Price Group
- All associates are entitled to up to discount on merchandise at Mr Price Group stores including Mr Price, Mr Price Home, Mr Price Sport, Sheet Street, and Miladys.
- Built on the foundation of partnership, the Mr Price Group share scheme provides its associates with the unique opportunity to become a part-owner in the success of the company after 1 year’s permanent service.
Qualifications
- Grade 12
- 6 - 12 months experience in collections
- Strong negotiation skills
- Excellent communication skills
- Knowledge of NCA requirements pertaining to collections and credit control
- Understanding of the life-cycle of an account and the collection process
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Job Description
- Do you enjoy studying the finer details of a product? Are you passionate about supporting the customer experience? Does this sound like you?
- We are currently looking for a Quality Technologist to join our team at Mr Price. The objective of the role of a Quality Technologist is to provide quality assurance for the products we offer and to partner with the merchant team to provide value driven merchandise.
- This is a product and admin focused role which requires the ability to critically assess samples. The role would require the Quality Technologist to research testing methods and carry out performance testing of our products under various conditions to provide assurance that they meet the product specification in line with the Consumer Protection Act.
Responsibilities
- Whilst reporting to the Quality Manager, you will work alongside a team of Technologists who support the merchandise buying team. You will be required to approve products using a pre-production seal quality process. You will need to be actively involved to assist buyers/suppliers with all QA related queries to ensure products are suitable for trade.
- You will be responsible for completing all the administrative requirements related to this product and process and may be required to do occasional store visits. You will also be required to constantly obtain knowledge through various sources to ensure continuous improvement within this department.
Qualifications
- A relevant qualification preferably within Textile Design/ Technology or Production Management.
- At least 2 years previous quality technologist/ auditing experience within a manufacturing environment.
- An understanding of industry quality requirements and performance standards and the ability to review and update these requirements annually.
- The ability to critically evaluate various reports which accompanies a sample.
- A basic understanding of product specifications, materials, product testing and manufacturing processes.
- The ability to carry out quality projects to support continuous improvement within product categories.
- The ability to problem solve at supplier and store level.
- Build and maintain good relationships with all suppliers to enable to meet company objectives.
- Ability to identify and anticipate potential and existing Quality issues/risks on products and actively working with suppliers to put in corrective actions based on the industry best practice to ensure bulk production conforms to the required standards.
- Working alongside the Compliance team to ensure the Quality Standards are in line with industry standards.
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Job Description
- An Assistant Manager is accountable for relieving the Store Manager in their absence and assists in maintaining company standards of housekeeping, merchandising, shrinkage control, discipline, and security.
Responsibilities
- Banking of money
- Relieve store manager
- Maintain company standards of housekeeping, merchandising, shrinkage control, discipline, and security
- Ensure compliance of all company procedures
- Assist store manager in management of staff
- Ensure front end controls are in place
- Oversee the cash office
- Minimize stock loss Customer Service
- Introduce sales initiatives to reach store targets
Qualifications
- Matric / Grade 12 (Mathematics an advantage) or NQF Level 4
- Previous experience managing people
- Previous experience managing a department
- Previous clothing retail experience would be highly advantageous
- Strong communication skills
- Strong admin skills
- Decision maker
- Organizational skills
- Planning
- Maintain productivity
- Leadership
- Enthusiastic
- Ethical and great integrity
- Honesty
- Proactive
- Self-motivated
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Job Description
- A Store Manager will lead a team of passionate associates in maximizing store sales/turnover, ensuring the stock loss benchmark is maintained and managing the administration of the store.
Responsibilities
- Promote sales.
- Manage stock, and control expenses to meet business targets.
- Achieve and/or exceed the required targets that are set out for the store.
- Use store resources effectively to maintain the productivity of the store.
- Encompass a thorough knowledge of stock and management of policies and procedures.
- Act as the custodian of all company policies and procedures to ensure standards are met.
- Assume accountability for the management and the training of all staff.
- Maintaining the company culture by treating staff in a respectful and professional manner.
- Ensure all interaction with customers results in an above-average customer service level.
- Monitor the cleanliness and hygiene store and staff accordingly to ensure that it adheres to the relevant laws and company standards.
Qualifications
- Matric / Grade 12, Mathematics an advantage
- 2 years’ experience in a Retail Store Management or Assistant Store Manager role preferably in a similar retail environment.
- Excellent business English, both verbal and written
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Job Description
- Lead and manage the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorize write-offs, breakages, recalls, and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in-store to collaborate with management on required operational action plans, increase sales performance, and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to the support center and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness. This may include in-store marketing, competitor shopping, partnering/participating in local events, and driving new accounts/memberships per targets (if applicable).
Risk Management:
- Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance with policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping, etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching, and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Qualifications
- Grade 12
- 3 Years’ of Store or Assistant Store Management experience preferably in a similar style of retail store.
- Sales & service management.
- Budgeting.
- You are proficient in MS Office
- Communication skills.
- Retail trade.
- Brand, customer & product understanding.
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Job Description
- The Co-Ordinator will support the Style Studio department by ensuring the smooth operation of all administrative and sample preparation facilities related to products and images within the studio. They will closely collaborate with the Studio Lead, Stylists, Photographers, and Retouchers, reporting to the Traffic Lead to assist in their administrative tasks.
Responsibilities
- Sources missing or required products from merchants, QA or Studio Storage.
- Accurately maintains sample check-in and check-out records.
- Ensure that all items are accounted for and ready for image production promptly, in line with the business product lifecycle report.
- Works closely with stylists to ensure they have the correct products for styling.
- Maintains proper tracking processes of item numbers for the studio and e-retailers.
- Confirm that sample returns are conducted in a timely and organized manner and that the merchant floor is satisfied with the condition of the product upon return.
- Maintains a neatly organized product area to maximize production efficiency.
- Accurately records and organizes samples in accordance with the product lifecycle report.
- Follows the Traffic Lead’s sample flow plan as well as the studio’s production report.
- Ensures that all necessary products are prepared in advance for the photographer and stylists before each shoot.
- Assist stylists by ensuring timely image production in accordance with the company’s product lifecycle report.
- Assured daily shoot images are timeously administrated as per website specifications.
- Verifies and accurately administrates marketing campaign images.
- Monitors assigned brands and ensures all pending images are relayed to the Traffic Lead and relevant stakeholders, sourcing samples as needed.
- Verifies item numbers and completion of image sets before sending for retouching; coordinating with the photographer so any discrepancies are addressed.
- Ensure all images are maintained using business image uploading tools as necessary, supervising deletion, recording, and communication with the e-retail team.
- Precise organization of digital assets and files on servers are maintained daily.
- Strong communication skills since they will interact with key stakeholders and should uphold the business values and DNA.
- Maintain good relationships with management as he/she is a representative of the department and its reputation.
Qualifications
- Matric and ideally a diploma in administration, business, or marketing
- 2-3 years of experience working in marketing or in a coordinator role, ideally working in a studio setting (photography)
- Intermediate MS Excel experience
go to method of application »
Job Description
- Lead and manage the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorize write-offs, breakages, recalls, and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in-store to collaborate with management on required operational action plans, increase sales performance, and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to the support center and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness. This may include in-store marketing, competitor shopping, partnering/participating in local events, and driving new accounts/memberships per targets (if applicable).
Risk Management:
- Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance with policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping, etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching, and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Qualifications
- Grade 12
- 3 Years’ of Store or Assistant Store Management experience preferably in a similar style of retail store.
- Sales & service management.
- Budgeting.
- You are proficient in MS Office
- Communication skills.
- Retail trade.
- Brand, customer & product understanding.
go to method of application »
Job Description
- Lead and manage the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorize write-offs, breakages, recalls, and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in-store to collaborate with management on required operational action plans, increase sales performance, and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to the support center and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness. This may include in-store marketing, competitor shopping, partnering/participating in local events, and driving new accounts/memberships per targets (if applicable).
Risk Management:
- Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health & safety standards, weekly hanger counts, security, etc.) to ensure and enforce overall compliance with policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping, etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching, and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Qualifications
- Grade 12
- 3 Years’ of Store or Assistant Store Management experience preferably in a similar style of retail store.
- Sales & service management.
- Budgeting.
- You are proficient in MS Office
- Communication skills.
- Retail trade.
- Brand, customer & product understanding.
go to method of application »
Job Description
- The Floor Supervisor supports the Store Manager in achieving the sales target for their store.
Responsibilities
- Supporting the Store Manager in driving Sales and Turnover
- Creating and delivering an excellent customer shopping experience
- Motivating and inspiring your team members to work hard and push for sale
Qualifications
- Grade 12
- 1 year of Supervisory experience is required in this role, experience leading a team will be an added advantage
- A passion for homeware
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Job Description
- The Floor Supervisor supports the Store Manager in achieving the sales target for their store.
Responsibilities
- Supporting the Store Manager in driving Sales and Turnover
- Creating and delivering an excellent customer shopping experience
- Motivating and inspiring your team members to work hard and push for sale
Qualifications
- Grade 12
- 1 year of Supervisory experience is required in this role, experience leading a team will be an added advantage
- A passion for homeware
go to method of application »
Job Description
What’s in it for you
- Uncapped incentive when your targets are achieved
- Learning and Development, and Career Growth opportunities within the Mr Price Group
- All associates are entitled to discount on merchandise at all Mr Price Group stores including Mr Price, Mr Price Home, Mr Price Sport, Miladys.
- Built on the foundation of partnership, the Mr Price Group share scheme provides its associates with the unique opportunity to become a part-owner in the success of the company after 1 year’s permanent service. Our hope is that all associates will hold shares in the company and will use the long-term growth of those shares to build financial security
Responsibilities
Direct Sales:
- Contact prospective customers to present information and explain available products.
- Delivered prepared sales talks, reading from a script that describes products, in order to persuade potential customers to purchase a product. Explain products and prices, and answer questions from customers.
- Ensure FAIS and FICA standards are adhered to when dealing with customer calls and correspondence. Update customer details and communication on customer debtor system (CDS). Ensure quality of calls in line with service level agreements (SLA's).
Updating Personal Information:
- Accurately updating customers' personal, employment and contact details to ensure right party contact.
Qualifications
- Grade: 12
- Year Experience in Sales environment. (Specifically selling Life insurance policies).
- Specific Knowledge in RE5 + FAIS is advantageous.
- Business Understanding of FSB Compliance, Code of Conduct & Relevant Legislation (NCA, POPI, etc)
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Job Description
- Support and assist the store manager in managing the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Assist with authorising write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Monitior, review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Keep abreast of new opportunities to increase sales and brand awareness. This may include: in-store marketing, competitor shopping.
- Drive credit, Insurance , Mobile and Cellular performance to achieve the agreed budget.
Risk Management:
- Assist the store manager to conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Qualifications
- NQF level 4 (Grade 12) or equivalent.
- 3 Years' Experience in Retail (Management Experience Advantageous).
- Understanding of Sales & Service Management.
- Budgeting Skills.
- Computer Literate.
- Good Communication Skills
- Understanding of Retail Trade.
- Brand, customer service , cellular, mobile, new accounts, and insurance product understanding.
go to method of application »
Job Description
- Support and assist the store manager in managing the daily operations of a mr price money cellular store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.
Responsibilities
Stock Management:
- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Assist with authorising write offs, breakages, recalls, OBF (out of box failures), cellular repairs and returns.
Sales Growth & Profitability:
- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Monitior, review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Keep abreast of new opportunities to increase sales and brand awareness. This may include: in-store marketing, competitor shopping.
- Drive credit, Insurance , Mobile and Cellular performance to achieve the agreed budget.
Risk Management:
- Assist the store manager to conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO reports, POS reports, health & safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.
Customer Experience Management:
- Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.
Leadership & Development:
- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
Qualifications
- NQF level 4 (Grade 12) or equivalent.
- 3 Years' Experience in Retail (Management Experience Advantageous).
- Understanding of Sales & Service Management.
- Budgeting Skills.
- Computer Literate.
- Good Communication Skills
- Understanding of Retail Trade.
- Brand, customer service , cellular, mobile, new accounts, and insurance product understanding.
go to method of application »
Job Description
- An Assistant Manager is accountable for relieving the Store Manager in their absence and assists in maintaining company standards of housekeeping, merchandising, shrinkage control, discipline, and security.
Responsibilities
- Banking of money
- Relieve store manager
- Maintain company standards of housekeeping, merchandising, shrinkage control, discipline, and security
- Ensure compliance of all company procedures
- Assist store manager in management of staff
- Ensure front end controls are in place
- Oversee the cash office
- Minimize stock loss Customer Service
- Introduce sales initiatives to reach store targets
Qualifications
- Matric / Grade 12 (Mathematics an advantage) or NQF Level 4
- Previous experience managing people
- Previous experience managing a department
- Previous clothing retail experience would be highly advantageous
- Strong communication skills
- Strong admin skills
- Decision maker
- Organizational skills
- Planning
- Maintain productivity
- Leadership
- Enthusiastic
- Ethical and great integrity
- Honesty
- Proactive
- Self-motivated
go to method of application »
Job Description
- An Assistant Manager is accountable for relieving the Store Manager in their absence and assists in maintaining company standards of housekeeping, merchandising, shrinkage control, discipline, and security.
Responsibilities
- Banking of money
- Relieve store manager
- Maintain company standards of housekeeping, merchandising, shrinkage control, discipline, and security
- Ensure compliance of all company procedures
- Assist store manager in management of staff
- Ensure front end controls are in place
- Oversee the cash office
- Minimize stock loss Customer Service
- Introduce sales initiatives to reach store targets
Qualifications
- Matric / Grade 12 (Mathematics an advantage) or NQF Level 4
- Previous experience managing people
- Previous experience managing a department
- Previous clothing retail experience would be highly advantageous
- Strong communication skills
- Strong admin skills
- Decision maker
- Organizational skills
- Planning
- Maintain productivity
- Leadership
- Enthusiastic
- Ethical and great integrity
- Honesty
- Proactive
- Self-motivated
Method of Application
Use the link(s) below to apply on company website.
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