UX Designer at Momentum

Role Purpose    

• Monitor and enhance user satisfaction with various solutions, systems and platforms by improving usability, accessibility and experience.

Requirements    

• 3-5 years of UX design experience.
• Experience designing complex solutions for complete digital environments (preferred).
• Experience in UX software such as InVision, Axure, Balsamiq etc. preferred with HTML5, CSS3 and JavaScript skills.
• Project management experience.

Formal qualifications

• Degree or Equivalent in design/ computer science or IT
• Grade 12/ Matric Certificate
• On-the-job training / qualifications HTML, CSS and comparable languages, JavaScript, Problem-solving aptitude Analytical thinking Requirement analysis.
• Excellent communication skills Artistic eye for design Ability to think creatively
• Excellent IT and programming skills , Knowledge of different UX Design practices Knowledge of storyboarding & Personas for UX purposes Knowledge of and experience working with design software such as Adobe Suite, Figma etc. Familiarity with interaction design and information architecture Knowledge of HTML/CSS; JavaScript (preferred)

Duties & Responsibilities    
Internal Process

• Collaborate with product managers and business stakeholders to confirm business objectives and define user objectives and flows.
• Build wireframes and convert wireframes into a working prototype.
• Collaborate with technical leads in order to design innovative & engaging user experiences within platform constraints and technical limitations.
• Facilitate user testing and evaluate user feedback to further improve the concept or existing products.
• Work closely with the development and QA teams to ensure successful implementation of the specified designs.
• Propose further research, testing and designs based on user needs.
• Plan, prioritise, coordinate, and conduct the execution, and synthesis of user research and/ or usability testing.
• Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
• Drive persona, archetype, or mindset development, user journey/flow creation, and task analysis, with intermediate experience.
• Design and specify user interfaces and information architecture using participatory and iterative design techniques, of requirements discovery.
• Produce user requirements specifications, personas, storyboards, scenarios, flowcharts, design prototypes, and design specifications.
• Effectively communicate research findings, conceptual ideas, detailed design, and design rationale both verbally and visually.
• Manage the UX design process, drive decisions, track issues, and assist in estimating resource needs and schedules.
• Work closely with the Systems and Technology teams to ensure that design specifications are implemented.
• Operate in cross-functional teams; including Learning Design, Project Management, and IT to enhance the user experience.
• Provide clear, articulate rationale for design choices and approach.
• Improve systems by studying current practices; designing modifications.
• Recommend controls by identifying problems; writing improved procedures.
• Apply a functional understanding of coding in order to best create a seamless journey through the interface of a product.
• Build storyboards to conceptualize designs to accurately convey project plans to stakeholders.
• Create surveys for research through various media platforms to gather feedback on users ease of use and satisfaction interfacing on company websites and products.
• Design the aesthetics to be implemented within a website or product, from the layout menus and drop-down options to colors and fonts allowing for interface edits as needed.
• Analyze customer responses and website data to examine high traffic web pages and determine why certain web pages perform better.
• Enhance the user experience by creating seamless navigation through various digital programs and interfaces within the business.

Client Services

• Provide expertise and advice to clients and stakeholders.
• Develop and maintain productive and collaborative working relationships with peers and stakeholders.
• Contribute to continuous innovation through the development, sharing, and implementation of new ideas.
• Take ownership for driving career development.

People

• Develop and maintain productive and collaborative working relationships with peers, clients and stakeholders.
• Positively influence and participate in change initiatives.
• Continuously develop own expertise in terms of professional, industry and legislation knowledge.
• Contribute to continuous innovation through the development, sharing and implementation of new ideas.
• Take ownership for driving career development.
• Effectively manage time and ensure optimal productivity.
• Ensure technical product and legislative knowledge is always current in order to propose the most relevant and innovative client solutions and comply with governance requirements.
• Be self-confident, self-motivated and relentlessly pursue targets and goals.

Finance

• Identify solutions to enhance cost-effectiveness and increase operational efficiency.
• Provide input into the risk identification processes and communicate recommendations in the appropriate forum.

Competencies    

• Adopting Practical Approaches : Applies practical skills when investigating issues; prefers to learn by doing; is practically minded and applies common sense.
• Generating Ideas : Is creative in producing ideas; assumes an original approach when generating ideas; adopts radical solutions.
• Exploring PossibilitiesIs conceptual when developing ideas; applies theories to problem solving; prefers to learn by thinking and identifying underlying principles.
• Developing Strategies : Is focused on developing strategies; thinks in the longer term and anticipates trends; envisages the future and adopts a visionary approach.
• Articulating Information : Is articulate in giving presentations; is eloquent and explains things well; projects social confidence when articulating information.
• Meeting Timescales : Is target focused and meets deadlines; is punctual and keeps to schedule; is reliable in finishing tasks.
• Checking Things : Is meticulous in finding errors; ensures accuracy by being thorough and checking details; produces high quality work by being detailed.
• Producing Output : Is focused on activity and works quickly; keeps busy and maintains productivity; is comfortable multi:tasking to produce output.

Closing Date: 17th, May 2022