UX/UI Designer – Momentum Insure at Momentum Metropolitan Holdings Limited

Role Purpose    

• The role will monitor and enhance user satisfaction across systems and digital platforms by improving usability, accessibility, and overall user experience.
• Collaborate across teams to translate business and user needs into intuitive, engaging design solutions that support Momentum Insure’s strategic objectives.

Requirements    

Experience and Qualifications:

• Relevant tertiary qualification in Information Technology or a related design field.
• 2-5 years of experience in UX/UI design.
• Experience designing complex solutions for complete digital environments.
• Exposure to or experience in the Short-term Insurance industry will be an advantage.
• Proficiency in UX software such as InVision, Axure, Balsamiq.

Duties & Responsibilities    

Internal Process

• Collaborate with product managers and stakeholders to confirm business objectives and define user goals and flows.
• Build wireframes and convert them into functional prototypes.
• Work with technical leads to design user experiences within platform and technical constraints.
• Work closely with development and QA teams to ensure successful implementation of designs.
• Plan, prioritise, and conduct user research and usability testing; facilitate user test sessions, analyse findings, and iterate on designs to ensure continuous improvement
• Develop personas, journey maps, task analyses, and user flows.
• Produce specifications including storyboards, scenarios, flowcharts, prototypes, and documentation.
• Communicate findings, conceptual ideas, and design rationale clearly to stakeholders.
• Manage the UX design process and track issues to resolution.
• Improve systems by analysing current practices and designing enhancements.
• Apply functional coding knowledge (HTML, CSS, JS) to ensure seamless implementation.
• Create surveys and gather user insights across multiple platforms.
• Analyse usability metrics and behaviour analytics to inform design improvements.

Client Services

• Provide UX expertise to clients and stakeholders.
• Develop and maintain collaborative working relationships.
• Contribute to innovation through idea generation and implementation.
• Take ownership of your professional development and industry knowledge.

People

• Build productive relationships across teams including Business, Development, Testing, Analysis and Project Management.
• Demonstrate adaptability, time management, and commitment to excellence.
• Stay current with professional, industry, and legislative knowledge.
• Participate in change initiatives and support a positive work culture.

Competencies    

Skills required:

• User research and usability testing.
• Wireframing and prototyping.
• Information architecture.
• UX writing and documentation.
• Visual communication and stakeholder facilitation.

Knowledge required:

• UX design principles and frameworks.
• Persona development, storyboarding, and journey mapping.
• Interaction design and information architecture.
• Design tools such as Adobe Suite and Figma.
• Web technologies including HTML, CSS, and JavaScript.

Closing Date    

• 2026/03/19