Vehicle Buyer - Middelburg at Bluespec Holdings

Key performance area:

Contribute to the achievement of profit targets.

• Follow up with client when deal is accepted, negotiate on pricing
• Ensure understanding of the latest market trends to assist in pricing of vehicles
• Ensure appointments are made 
• Continuously follow up with dealers, sales, and dealer agents to ensure that lead is actioned.
• Stay up to date with vehicle brands in the market, and prices on vehicles available in the market.
• Ensure leads on Weelee online portal can purchase vehicles then send to Online or Auction teams 

Ensure world class customer service at all customer interfaces.

• Build customer interest in the service and products offered and provide a personalised customer service of the highest level.
• Ensure that clients are dealt with in an empathetic, professional, and respectful way.
• Ensure appointments are made and vehicles are evaluated and negotiate for the best prices.
• Effective, efficient, and timeous communication via email / phone.
• Creating a new feedback procedure for clients or improving upon the existing model.
• Respond to clients within company standard TAT (24 hours) on all platforms.
• Ad-hoc functions such as processing customer accounts, filing documents.

Adhere to all company policies and procedures.

• Ensure that all processes are followed, and documentation is in accordance with Company Policies.
• Accuracy of documentation is critical and not negotiable. 
• Complying with any and all reasonable instructions and requests from Management.
• Report any deviations and suspicious activities to management immediately. 

Requirements

Critical experience:

• Previous used car sales experience required.
• Motor sales experience will be advantageous.
• People person with excellent communication skills.
• 1-2years working experience
• Honesty and Integrity
• Evaluations of vehicles
• Pick up spray work and body damages

Minimum education:

• Matric - Senior Certificate (Grade 12)