Vehicle Technician, Knysna at Mirna Butler Recruitment

Job Description

• Our client, a well-established automotive dealership in Knysna, is seeking a qualified and motivated Vehicle Technician, to join their dynamic service team. This is an excellent opportunity for a skilled professional with strong diagnostic and fault-finding abilities who is passionate about delivering high-quality workmanship and exceptional customer service.
• The successful candidate will be responsible for diagnosing, servicing, repairing, and maintaining vehicles in accordance with manufacturer standards while ensuring efficiency, accuracy, and attention to detail. If you are a trade-tested Technician who thrives in a fast-paced workshop environment, is committed to maintaining the highest quality standards, and is dedicated to continuous professional development, we would like to hear from you.

Minimum requirements

• Matric
• Qualified Motor Mechanic / Automotive Technician Qualification
• Trade Test Certificate (Red Seal)
• Minimum of 3 years’ experience (preferably Ford experience)
• Previous dealership or automotive retail experience
• Brand-specific training certificates (where applicable)
• Proficient in the following computer programs
• Computer-Aided Diagnostic (CAD) systems
• Dealer Management Systems (DMS)
• Microsoft Office
• Evolve and Drive
• Proficient in manufacturer diagnostic software and electronic diagnostic equipment
• Comfortable working with digital vehicle diagnostic and reporting platforms
• Fluent in Afrikaans and English
• Valid drivers' license and own vehicle

Skills required

• Strong diagnostic and fault-finding abilities
• Sound technical and mechanical knowledge
• Excellent problem-solving skills
• Attention to detail and quality workmanship
• Good communication and interpersonal skills
• Customer-focused approach
• Effective time management and organisation
• Ability to work independently and as part of a team
• Self-motivated, reliable, and target-driven
• Commitment to safety and continuous technical development

Duties and responsibilities

• Perform vehicle diagnostics, servicing, maintenance, and repairs in accordance with manufacturer specifications and dealership standards
• Conduct fault-finding and accurately diagnose mechanical, electrical, and electronic vehicle issues
• Complete routine maintenance services, inspections, and preventative maintenance procedures
• Carry out warranty repairs in line with manufacturer requirements and policies
• Perform Pre-Delivery Inspections (PDIs) and ensure vehicles meet quality standards before delivery to customers
• Use diagnostic equipment and specialised tools to identify and resolve vehicle faults
• Test drive vehicles when necessary to verify concerns and confirm repairs
• Complete job cards, service reports, and repair documentation accurately and timeously
• Ensure all work is performed efficiently while meeting productivity and quality targets
• Maintain a clean, safe, and organised workshop environment
• Adhere to health and safety regulations, company policies, and manufacturer standards
• Inspect vehicles and recommend additional repairs or maintenance where required
• Collaborate with Service Advisors and other workshop personnel to ensure excellent customer service
• Assist with the training and development of apprentices and junior technicians where required
• Stay up to date with manufacturer training, technical bulletins, and industry developments
• Properly care for and maintain workshop equipment, tools, and diagnostic systems
• Ensure customer vehicles are handled with care and returned in a clean and roadworthy condition
• Participate in ongoing technical training and skills development programmes
• Support the dealership in achieving workshop efficiency, productivity, and customer satisfaction objectives