Vetting and Quality Assurance Agent- Engage Grade 3 at Evolution Group (Pty) Ltd

Description

• Vetting and conclusion of new Applications (HF & RPL)
• Assist with POD / Courtesy calls to customers post disbursement
• Assisting QA function with sampling / testing of customer interactions etc.

Requirements

• Grade 12 or equivalent qualification
• Certification in Financial Literacy / management preferred
• At least 1 years experience in areas of functional responsibility as set out above
• Technical skills and self management ability relating to areas of functional accountability
• Ability to work without direct / constant supervision
• Telephone etiquette Transcribe - Ability to engage telephonically in conversation / listening to recordings while data capturing
• Attention to detail Data capturing speed and accuracy Multilingual (Read / write / speak)