Warehouse Controller PSD / CSD at Vector Logistics

Job Purpose

• To oversee the safe receipt, storage, retrieval and timely dispatch of goods for PSD / CSD, thereby meeting customer service levels and reducing costs.

Key Responsibilities

Strategy Execution

• Work closely with the Warehouse Manager and/or Logistics Manager and the transport management team to ensure the delivery of an integrated supply chain benefit and strategic target achievement.
• Drive the implementation of improvements in PSD / CSD warehouse operations to achieve significant gains in efficiency.
• Ensure the implementation of warehouse best operating practices and standardized procedures / practices throughout the warehouse.
• Manage the system for keeping PSD / CSD stock control systems up to date and plan future capacity requirements based on forward planning.

Operations Management

• Control and monitor PSD / CSD inventory levels and replenishment processes.
• Maintain the physical condition of the warehouse(s) by planning and implementing new design layouts in conjunction with the Warehouse Manager / Logistics Manager; inspecting facilities and equipment; issuing work orders for repair and requisitions for replacement.
• Manage PSD / CSD operational requirements by deploying warehouse operational and administrative employees and following up on work results.
• Continuously consider cost reducing strategies over all activities of the warehouse.
• Manage the housekeeping of the warehouse(s) and surrounding area.
• Plan the arrangement of goods within the warehouse and ensure special requirements for certain stock, such as chilled goods or fragile products are met.
• Manage the system of picking, checking and loading to ensure productivity and compliance targets are met.
• Ensures that all tasks, activities and operations that are carried out on the day shift are coordinated with night duties and activities.
• Effectively and in a timely manner communicate with the Logistics Manager and Warehouse Manager regarding any issues, exceptions or problems occurring on the nightshift that warrant their attention.
• Ensure customer orders are filled and placed on trucks in the proper order as described in the loading procedures.
• Ensure that all orders leaving the warehouse are correctly packed and damage free.
• Manage the execution of the transport plan for PSD / CSD.
• Oversee returns and the document process back into SAP.
• Perform regular system health checks regarding replenishments, transfers, returns not completed.

Warehouse Administration Management

• Oversee the warehouse administration, ensuring that all goods receipting and issuing documents are accurately and promptly processed.
• Monitor the warehouse billing status.
• Ensure computerized administration and automated storage and retrieval systems are accurately maintained.
• Analyze and provide the inventory report, IN/OUT status report, dead stock report, goods age report, consumption report, manpower status report to the Logistics Manager.
• Audit daily labor and billing reports.

Warehouse Maintenance Management

• Oversee the planned and unplanned maintenance of warehouse equipment.

Customers Service Level Management

• Resolve issues encountered around damaged or short stock.

Risk Management

• Ensure ISO compliance throughout the warehouse(s), including health and safety and food safety.
• Conduct daily health inspections and risk compliance inspections incorporating:
• Forklift inspections.
• Lighting inspections.
• Reach truck inspections.
• Facility inspections.
• Damaged stock.
• Participate in the risk committee and in HIRA work studies.
• Ensure warehouse compliance with all national and provincial legislation and regulations, international SHERQ standards and with company policy.
• Ensure the safeguarding of warehouse operations and contents by establishing and monitoring security procedures and protocols.

Team Management

• Monitor team performance and provide regular performance feedback.
• Coach and support the team where necessary to achieve objectives.
• Lead the team towards meeting the strategy and targets through regular communication and utilization of the full organizational talent management tool set.
• Address poor performance in individuals and teams in accordance with company policy and the relevant legislation.
• Conduct regular meetings and ensure that records are kept and shared across the team and that action plans agreed to within team meetings are delivered upon.

KPI’s

• Picking, checking and loading efficiencies.
• Health and safety compliance.
• Billing status.
• System accuracy.
• Warehouse layout.

Key Relationships

Internal

• Transport team.
• Broader planning team.
• SHEQ and risk management.
• Finance administration team.

External

• Customers.
• Transport contractors.

Qualifications, Skills and Experience Required for the Job

Qualifications and Experience

• 4 - 6 years’ experience in a warehouse environment, 3 of which in a Supervisory / Team Leader position.
• National Diploma in Warehouse/Logistics Management.
• Valid Code EB drivers’ license.

Skills and Competencies

• Behavior Standards.
• Be brilliant at the basics.
• Face the brutal facts.
• Smash the silos.
• Lead with integrity, respect and energy.
• Be curious and challenge change.
• Take accountability for results and people.

Knowledge

• Stock control principles and tools.
• Inbound, outbound and stock handling practices.
• SHEQ legislation and ISO standards.
• Warehouse management.

Skills

• System skills (SAP MM and BW, MS Office skills prerequisite).
• Verbal and written communication.
• Computer literacy.
• Interpersonal.
• Logical thinking.
• Analytical thinking.
• Numeracy.
• Organizational awareness.