Warehouse Controller - W3 at Sandvik

The Role

As the Warehouse Controller, you will operate and administer warehouse functions, including processing, storage and packaging of supplies, materials and equipment to ultimately meet key performance indicators.

Key Responsibilities:

Environmental Health and Safety

• Adheres to safety and environment policies and procedures.

• Operational Hazard Reporting

• Uphold safety culture.

Executes warehouse operations

• Follows correct process in the operational area at all times to achieve daily KPI’s and to reduce operational risks.

• Maintain high level of stock control and accuracy within the warehouse.

• Uses correct tools and materials safely in executing operational processes e.g. Forklift/ Strapping Machine etc.

• Completes daily inspections on all equipment to ensure that equipment is safe to operate.

• Ensure that all operational reporting is completed and made available via the relevant Sandvik systems.

• Reports all discrepancies on shipment orders, safety and other operational matters.

• Actively engage and partner with other internal Sandvik departments to provide timely feedback and responses on all Customer order queries.

• Participates in continuous improvement projects

Key deliverables in area of responsibility:

Handover/Collections/Export:

• Adheres to a high-quality standard on all shipments dispatched from the warehouse, such as order accuracy, physical condition and transport requirements i.e. glass, fragile items, chemicals, heavy loads and filters etc.

• Preparing and monitoring of outbound staging areas.

• Controls flow of dispatch documentation, e.g. collections, handover and export paperwork.

• Control all export compliance inspections with relevant authority body such as Bureau Veritas, SGS, Customs etc.

• Conducts discrepancy investigations and provides feedback in a complete and timely manner on Order Collections, Load-Close/Order Handover and export shipments.

• Maintain strict documentation control and handover to Freight Administration daily for archive. 

• Ensure orders are load closed on Prime log and continuously handed over to the Distribution Partner and transfer of ownership acknowledged.

Allocations:

• Consistently Monitors Open Book to ensure that all pick notes are printed in a timely manner.

• Oversee order criticalities and ensure that they are assigned and picked on time

• Allocate Pick Notes to the Pickers to commence with the Picking of Customer Orders.

• Confirm Picks on the system as they are completed and handover the Pick notes to the pack station.

• Monitor the unconfirmed Lines and report aging to the Team Leader.

JP/EX/RT:

• Process deliveries on the system in an accurate and timely manner.

• Monitor the GIT report daily and ensure that it is up to date.

• Monitor allocated order and ensure pick notes are printed in a timely manner.

• Allocate Pick Notes to the Pickers to commence with the Picking of Customer Orders

• Oversee order criticalities and ensure that they are assigned and picked on time.

• Monitor the unconfirmed Lines and report aging to the Team Leader.

Handling and Storage:

• Monitor the daily inbound truck schedule.

• Ensure vehicles are correctly positioned for safe loading and offloading.

• Preparing and monitoring of all Inbound and Outbound staging areas. 

• Controls the issue of diesel.

• Monitors the battery charging station and conducts daily inspections.

• Controls are operational packaging materials and responsible for the packaging tracker.

• Inspects all Racking and Cantilevers and reports defects to Operations Managers.

• Monitors space utilization and recommends optimal storage methods.

• Controls bulk and external storage areas to achieve optimal safety, storage and picking methods.

• Executes layout changes as approved by Operations Managers.

• Monitors deviation cages to ensure that the correct process is being followed as aging items are actioned.

Warehouse Team Control:

• Provision of backup support to all team members as required

• Provision of on the job coaching and guidance as and when necessary

• Answering technical queries of team members as required

Key Performance Indicators

• Inbound & outbound on time

• Inventory accuracy

• Goods in transit aging

• Returns processing time

• Order error rate

Your profile

• Grade 12 / Equivalent qualification

• A minimum of 2-3 years' experience in a warehousing/distribution.

• MS office skills – intermediate level

• Prior exposure to ERP, WMS, TMS and EHS management systems (experience with Aurora and DI is beneficial)

• Experience with flexible shift work & rosters