Warehouse Manager (JB5766) at Kontak Recruitment

 Why this role might be a perfect fit for you:

You want to lead a brand-new warehouse setup from scratch

• You enjoy operational control, structure, and continuous improvement
• You communicate well with customers and thrive in strategic operations
• You want to join an international organisation with growth potential

Required Experience and Skills

• 5+ years experience in warehouse operations management
• Proven ability to set up and run a bonded warehouse (non-negotiable)
• Strong leadership background managing warehouse teams
• Proficiency with Warehouse Management Systems (WMS)
• Excellent reporting and data analysis capability
• Solid understanding of health and safety regulations
• Ability to work planned and emergency overtime when required
• Mandarin is an advantage, but not essential
• Logistics/Supply Chain qualification is beneficial

Responsibilities: 

• Lead & Develop the Warehouse Team
• Manage supervisors, forklift drivers, pickers, packers, and general warehouse staff
• Provide ongoing coaching, performance management, and skills development
• Foster a positive, productive, and safety-focused work environment

Build & Optimise Warehouse Operations

• Set up workflows, SOPs, and processes for a brand-new warehouse
• Analyse operational bottlenecks and implement improvements
• Ensure seamless inbound, outbound, and storage processes

Bonded Warehouse (SOS & OS) Oversight

• Set up and manage a bonded warehouse operation
• Navigate SARS requirements, legal compliance, and audit preparation
• Maintain full adherence to customs regulations

Inventory & Space Management

• Oversee accurate inventory controls, cycle counts, and reconciliations
• Balance stock levels while minimising carrying costs
• Optimise warehouse layout for capacity and efficiency

Order Fulfilment & Quality

• Ensure accurate, timeous order picking, packing, and dispatch
• Implement rigorous quality controls to minimise customer complaints

Reporting & Operational Analysis

• Produce weekly KPI reports and operational insights
• Use data to improve planning, performance, and customer satisfaction

Health, Safety & Compliance

• Drive a strong safety culture
• Ensure compliance with OHS standards and warehouse safety protocols

Vendor & Carrier Management

• Maintain strong relationships with suppliers, carriers, and customers
• Serve as the primary point of contact between the client and warehouse operation