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  • Posted: May 31, 2025
    Deadline: Jun 29, 2025
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  • Clicks Group is a retail-led healthcare group which has been listed on the JSE Limited since 1996. Through market-leading retail brands Clicks, GNC, The Body Shop and Claire's, the group has over 840 stores across southern Africa. Clicks Group is a leader in the healthcare market where Clicks has the largest retail pharmacy chain with over 620 in-store pharm...
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    Warehouse Supervisor (Dispatch) - UPD Durban (Mahogany Ridge)

    Job description
    Job Purpose:

    • To oversee a wide variety of Despatch activities including scanning and invoicing of orders from Distribution and Wholesale in accordance with Wholesale and Distribution SOP.
    • Making sure orders are despatched withing the set cut offs.
    • Responsible for the effective and accurate management and control of Inventory within the warehouse ensuring good Wholesale, Distribution and FMCG Practice is applied.

    Job Objectives:

    • Effective supervision and control of the picking, checking, packing and dispatch functions
    • Adherence to compliance, SOP's and company policies (SHEQ, QA)
    • Productivity management - Capacity management, order processing cycle time, route mapping and tracking, efficient management - Capacity management of despatch activities, maintaining customer SLA's
    • Equipment up-time and maintenance - Asset inspections and reports are performed as required
    • Fleet management - servicing vehicles at the requisit intervals, monitoring of milage and delivery times, reduce fleet cost.
    • Reporting on daily performance and Order status
    • Daily/Weekly/Monthly management reports
    • Attainment of daily operational targets
    • Effective POD management.
    • Attainment of daily performance and order status.
    • Reverse logistics - credit returns process, effective control of the tote bins and washbay.
    • Housekeeping
    • Management of quality and output levels
    • Performance management of staff, staff training and discipline.
    • Set targets and deadlines for direct reports.
    • Assistance of stock counts.
    • Control and resolution of order disputes / claims internally and externally
    • Manage staff compliment for overtime.
    • Minimum requirements

    Experience and Education:

    • Matric/NQF Level 4 (Essential)
    • Relevant Tertiary Qualifications (Advantageous)
    • Fleet management and operational/ logistical experience with at least 3 years experience at a Supervisor/manager level

    Job related knowledge and skills:

    • Computer skills on MS Office (Word and Excel)
    • ERP/WMS Systems understanding
    • Financial background- Budget

    Competencies required:

    • Communicate effectively at all levels
    • Excellent negotiating skills
    • Strong planning and co-coordinating skills
    • Ability to work in a team and independently
    • Ability to work under pressure / time deadlines
    • Honesty and integrity
    • Attention to detail
    • Excellent Time Management Skills

    Apply by:

    • 4 June 2025

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Clicks Group on careers.clicksgroup.co.za to apply

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