Warehouse Supervisor, Durbanville at DHL

 Key Tasks

• Execute warehouse and manual handling plans and processes for safe and efficient operations
• Implement warehouse activities efficiently to maintain the required operations and service performance turnaround time
• Verify adequate flow of logistics from the warehouses to the working areas and conduct physical count
• Track cargo movement and storage at the warehouse in order to maximize space utilization for storing and distributing material goods including raw materials, finished products, tools and packaging materials
• Support inventory planning and maintain accurate inventory in the warehouse, including customer-supplied inventory and packing material, and ensure timely replenishment
• Perform inventory cycle counts, wall to wall counts, and correct inventory discrepancies of customer owned inventory
• Execute and track safety and security measures to ensure goods and equipment safely operated, and properly maintained and stored
• Draft analysis reports and data such as shipment data, stock turnover and stock level data and share with the customer
• Support coordination of delivery schedules with shippers and customers, and assist in claims processing and shipment tracking
• Gather and provide supporting documents for accurate and timely customer billing
• Examine the working business model of the assigned operations center, seek opportunities, recommend and implement steps to upgrade/ improve
• Study and resolve issues in day-to-day warehouse and ground operations and execute practices focusing on promoting efficiency, faster service and lower costs
• Manage and execute warehouse/distribution center activities related to movement, tools, and packaging (e.g. pickers and packers)
• Pack items for shipment according to specifications
• Receive or inspect goods, scan and verify items against the shipment record
• Manage transshipment and sorting activities (e.g. within sorting centers)
• Operate gas or electric powered forklift truck to move, stack, load or unload materials, parts and goods
• Consolidate shipments
• Perform Unit load devices

Stakeholders

• Connect with and influence other specialist departments and 3rd parties e.g. external service providers
• May convince others to accept new concepts, practices, and approaches
• Build strong, trusting cross-functional relationships with DHL managers
• Understand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholders
• Provide technical guidance to line managers and employees

  Management Responsibility

• Individual contributor who may manage two or fewer employees
• May direct the work of other lower level professionals or manage processes and programs
• Coach and review the work of lower level professionals

Qualifications & Key Requirements

Education Level

•  Bachelor’s Degree or equivalent experience/qualification

Experience Level

•  more than 4 years