Vacant Jobs at DHL

Key Responsibilities

• Manage and develop a portfolio of prospects and existing customers.
• Establish customer agreements, ensure pricing guidelines are applied, profitability targets are adhered to.
• Develop and implement a strategy to major accounts in shortest possible time.
• Exploit all opportunities from existing and potential customers.
• Develop and implement a personal sales plan and call cycle that incorporates targets
• Manage all customer related information through communication and sales tools
• Monitor customer performance, loyalty and satisfaction to measure success, business fluctuation and possible business at risk. Take appropriate corrective measures.
• Continuously develop DHL knowledge, commercial awareness and own skills.
• Promote DHL brand image and values through own appearance & behaviour.

Minimum Requirements

• Bcom Business Management degree
• Excellent written and verbal Business English communication ability and skills
• Own transport
• Valid drivers license
• 5 years experience in field sales (logistics / courier industry advantageous)
• Experience in dealing with customers of large & established corporate firms.
• Analytical skills
• Computer Literacy
• Ability to plan effectively
• Knowledge of DHL Operations
• Knowledge of Air Express Industry

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Key responsibilities

Taxation

• Take full responsibility for ensuring compliance with Tax laws and requirements which includes following:
• Review VAT reconciliation prepared by SSC and follow up on issues identified.
• Prepare income tax and deferred calculation for review by management.
• Manage e-filing access and ensure timeous submissions.
• Submit all income tax related returns and payments as per deadlines.
• For any tax audit or queries - collect and coordinate all submissions of all information requested.
• Coordinate action tensure tax compliance. Training delivery

Risk Management

• Maintain P2P and R2R risk & opportunity register and ensure actions are taken taddress the risks.
• Update local R2R/P2P policies and procedures and DOAG.

Internal Audit

CRISP:

• Coordinate CRISP submissions tensure timeous submission.
• Support/train/guide control owners where needed.
• Gather evidence for CRISP submission
• Address deficient controls with relevant control owners.
• Update controls including LCD, applicability, control owners, remediation plan.
• Follow up and close open items on CRISP timeously.

Internal audit:

• Understand and plan for internal audits with relevant stakeholders and ensure alignment with Regional.
• Track, coordinate and monitor closure of all internal audit findings.

External Audit

• Manage contractual aspects.
• Collect and coordinate submissions of all external audit information requests during interim and final audit.
• Ensure previous year audit findings are addressed (implemented corrective action).
• Provide support during the audit process in the most efficient way.
• Ensure accurate and timely submission of the AFS.

Operational and record keeping

• Prepare/update documentation for respective area: SOP's, job aids, process flows Include all documentation in orderly manner on the appropriate location.
• Perform activities in line with country good governance, compliance, DPDHL Global SOP’s/local specific policies.
• Ensure all approvals are obtained as per DOA and stored in the shared drive.
• Keep manager up tdate on progress and issues. Identify areas of risk and issues. Escalate tappropriate channel when necessary tavoid delays and ensure issues are resolved.
• Ensure timely responses tinternal and external customers.

Improvement initiatives and issue management

• Analyse process delays / performance failures, identify root causes and define & monitor corrective actions.
• Drive implementation of systems/tools tautomate and improve resource utilization, efficiency, controls and compliance.
• Continuously improve financial processes while reducing risk tthe business – driving continuous improvement.

Accounting and reporting

• Perform simulations tsupport decision making.
• Evaluation and submission of dividend proposals.
• Payroll Accounting
• Perform month end activities in line with reporting period.
• Prepare BS reconciliations for specific accounting areas allocated and clear all aged items.
• Maintain vacancy report.
• Ensure correct GL allocations for all entries made and ensure timeous submission of all reports.

Minimum Requirements

Education & experience

• Chartered Accountant or SAIPA trained accountant.
• Completed audit articles with 5+ years of working
• In-depth understanding of IFRS and Tax laws
• Past first-time on-board exams (if CA).
• Logistics experience will be beneficial.
• Must be flexible and adapt quickly to changing environments.
• Must be detailed-oriented, analytical and accurate

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Key Tasks

• Support administration of Accounts Payable activities and tasks under supervision
• Perform generally repetitive administrative tasks such as data entry, reconciliation checking and query resolution
• Finalize due accounts accurately
• Contact customers to share remittances and proof of payment of vendor accounts
• Assist in the transition of Vendor accounts to the Group Shared Services division
• Resolve recurring routine issues faced during delivery as per defined processes, systems and methods
• Process payments where necessary, and ensure bank processing is completed

Stakeholders

• Explain facts, practices, policies, etc. to others within the organization adhering to narrowly defined procedures, standards and guidelines
• Support and interact primarily with colleagues of own team
• Communicate information that requires some explanation or interpretation
• Address task-related issues appropriately to maintain work relationships

Qualifications & Key Requirements

Education Level

• Vocational/Specialized/Technical/Certification

Experience Level

• more than 2 years

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 Key Tasks

• Execute warehouse and manual handling plans and processes for safe and efficient operations
• Implement warehouse activities efficiently to maintain the required operations and service performance turnaround time
• Verify adequate flow of logistics from the warehouses to the working areas and conduct physical count
• Track cargo movement and storage at the warehouse in order to maximize space utilization for storing and distributing material goods including raw materials, finished products, tools and packaging materials
• Support inventory planning and maintain accurate inventory in the warehouse, including customer-supplied inventory and packing material, and ensure timely replenishment
• Perform inventory cycle counts, wall to wall counts, and correct inventory discrepancies of customer owned inventory
• Execute and track safety and security measures to ensure goods and equipment safely operated, and properly maintained and stored
• Draft analysis reports and data such as shipment data, stock turnover and stock level data and share with the customer
• Support coordination of delivery schedules with shippers and customers, and assist in claims processing and shipment tracking
• Gather and provide supporting documents for accurate and timely customer billing
• Examine the working business model of the assigned operations center, seek opportunities, recommend and implement steps to upgrade/ improve
• Study and resolve issues in day-to-day warehouse and ground operations and execute practices focusing on promoting efficiency, faster service and lower costs
• Manage and execute warehouse/distribution center activities related to movement, tools, and packaging (e.g. pickers and packers)
• Pack items for shipment according to specifications
• Receive or inspect goods, scan and verify items against the shipment record
• Manage transshipment and sorting activities (e.g. within sorting centers)
• Operate gas or electric powered forklift truck to move, stack, load or unload materials, parts and goods
• Consolidate shipments
• Perform Unit load devices

Stakeholders

• Connect with and influence other specialist departments and 3rd parties e.g. external service providers
• May convince others to accept new concepts, practices, and approaches
• Build strong, trusting cross-functional relationships with DHL managers
• Understand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholders
• Provide technical guidance to line managers and employees

  Management Responsibility

• Individual contributor who may manage two or fewer employees
• May direct the work of other lower level professionals or manage processes and programs
• Coach and review the work of lower level professionals

Qualifications & Key Requirements

Education Level

•  Bachelor’s Degree or equivalent experience/qualification

Experience Level

•  more than 4 years