Warehouse Supervisor - UPD Durban (Wholesale Outbound) at Clicks Group

Introduction

• We are looking to recruit a Warehouse Supervisor in our Wholesale outbound: Pick/Check/Pack or at our Dispatch department to work for United Pharmaceutical Distributors (UPD). The role will be based at the Durban branch and will report to the Operations Manager.
• The Warehouse Supervisor must be able to work shifts as per operational requirements.

Job description

Job Purpose:

• Responsible for the effective and accurate management and control of of picking, checking and packing or dispatch teams within the warehouse ensuring good Wholesale and Distribution practice is applied

Job Objectives:

• Effective supervision and control of the picking, checking, packing and dispatch functions
• Adherence to compliance, SOP's and company policies (SHEQ, QA)
• Productivity management - Capacity management, order processing cycle time, manning utilization, unplanned downtime
• Equipment up-time and maintenance - Asset inspections and reports are performed as required
• Reporting on daily performance and Order status and be able to drive efficiency using WMS data
• Daily/Weekly/Monthly management reports
• Attainment of daily operational targets
• Order processing within required turnaround times. (Transfers and sales orders)
• Conduct and supervise cycle counting and bin check process
• Return stock to vendor / claims generated by operations
• Inventory and Receiving departments for both Wholesale and Distribution
• Housekeeping
• Management of quality and output levels
• Performance management of staff, staff training and discipline
• Set targets and deadlines for direct reports
• Assistance of stock counts within FMCG, PDC and Distribution
• Control and resolution of order disputes / claims internally and externally
• Manage staff compliment for overtime when required
• The new Supervisor must be able to work shifts (day, afternoon or nightshift) as per operational requirements
• Process staff time and attendance message on SAP

Minimum requirements

Experience and Education:

• Matric/NQF Level 4 (Essential)
• Relevant Tertiary Qualifications (Advantageous)
• 3 years experience in a logistic/warehouse environment (Essential)
• 1-2 years supervisory/people management experience

Job related knowledge and skills:

• Computer skills on MS Office (Word and Excel)
• ERP/WMS Systems experience (SAP & KNAPP highly advantageous) and Pharmaceutical background will be advantageous
• Financial background- Budget
• Excel (Reports)

Competencies required:

• Communicate effectively at all levels
• Excellent negotiating skills
• Strong planning and co-coordinating skills
• Ability to work in a team and independently
• Ability to work under pressure / time deadlines
• Honesty and integrity
• Attention to detail
• Excellent Time Management Skills

Apply by: 5 July 2025