Waste Management Administrator (Centurion) at SKG Properties

ROLE OVERVIEW:

The Waste Management Administrator will be responsible to assist with various aspects of waste / refuse management with the various municipalities and the SKG Facilities Management team. The main responsibility of the role requires the administrator to reduce the waste / refuse cost base to its lowest possible, ensuring the municipalities invoice correctly for refuse removal and Facilities Management manage the outsourced waste management Service Provider.

RESPONSIBILITIES:

Waste Management

• Ensure that the municipal billing is accurate.
• Perform verification of the municipal utility accounts to ensure the waste / refuse collection costs are accurate, in accordance to actual number and type of refuse bins on site.
• Work with Facilities Management to contract correct number and type of municipal bins.
• Work with municipalities to reduce number and type of bins to the least possible.
• Audit and verify all waste billing information on the municipal utility invoices with the monthly Facilities Management reports regarding actual collection of bins.
• Perform variance analysis for all buildings we manage in house and those by the outsourced waste management service provider.
• Partner with Facilities Management to investigate re-cycling options in order to bring the contract price down due to possible rebates from recyclers.
• Work together with those employees responsible for Environmental Social Governance data.
• Ensuring that waste collection schedules are followed by liaising with Facilities Management to ensure bins are placed outside timeously for collection.
• Logging calls with council if bins are not cleared.
• Working with Facilities Management and external service providers to ensure that waste areas are always kept clean and-
  • Waste is collected timeously.
  • Waste areas are kept clean.
  • Damaged/Obsolete bins are replaced.

Reporting

• Performance Reports and other waste / refuse management standardised building reports to be maintained for all buildings. Including, number of bins per building, numbers of bins collected by municipalities, billing information and savings.
• Any other reports or reconciliations as requested by the billing manager should be provided.

Utility Management

• Municipal Engagement & General Support.
• Perform on-site meter readings where required.
• Data entry/capturing of meter readings.
• Tenant account recon and resolving queries timeously.
• Reviewing billing methodologies and ensure correct tariffs are being applied.
• Manage the relationship between SKG/Municipalities.
• Regular Reporting and risk management.
• Utility accounting and administration functions.
• Work with Utilities Management and municipalities to ensure buildings are on the most beneficial tariffs.
• Utilities audits.
• Ensures compliance with relevant Acts.
• Assist the utilities manager with the processes and systems within the area of accountability to ensure compliance and minimise business risk.
• Any other utilities related task as requested by the utilities manager.

Self-Development

• Participates in training and development initiatives in line with personal development plans (E.g. Sustainability).
• Identifies training/development needs and pro-actively selects effective solutions to address development gaps.
• Ensures that a personal development plan is developed and implemented.

Skills

• Knowledge and understanding of municipal processes, tariffs and waste handling.
• Ability to work under pressure and multitask, sometimes afterhours due to the nature of the job.
• Demonstrated strong organizational skills with the ability to prioritize work to meet deadlines.
• Possess basic computer skills with the capacity to promptly learn new computer software programs relevant to the organisation. Including knowledge of Microsoft Office suite.
• Interpret and relay instructions and directions and transfer information accurately in writing.
• Establish and maintain highly effective working relationships with other employees and the municipalities.
• Modern office procedures and account posting procedures.
• Ability to perform difficult and responsible work with independent discretion through to completion.
• Ability to make decisions in accordance with laws, regulations, ordinances and established procedures.
• Ability to exercise good professional judgment.
• Ability to display calm and courtesy to utility customers and municipalities in person, via email and on the telephone.