Web and App Producer at eMedia Investments

Content Production & Editorial Management

• Produce, curate, write, edit and publish accurate and engaging web and app content in accordance with approved editorial priorities and content calendars.
• Develop digital-native stories using appropriate combinations of written content, video, images, graphics and other multimedia elements to enhance audience value.
• Identify and develop original digital story ideas that complement the organisation’s broader editorial strategy.
• Review, proofread and edit content received from internal and external contributors to ensure accuracy, clarity, quality and consistency.
• Ensure all published content is factually accurate, balanced and appropriately sourced.
• Maintain strong knowledge of South African and international news developments to support relevant and timely content production.
• Ensure editorial activities are conducted with due regard to applicable legislation, regulations, broadcasting requirements and ethical standards governing journalism.

Digital Publishing & Platform Management

• Publish and manage content across web, app and other designated digital platforms in accordance with platform-specific requirements.
• Apply appropriate headlines, categories, tags, keywords, metadata, imagery and multimedia elements to optimise content for each platform.
• Ensure digital content complies with approved editorial, digital, brand and style guidelines.
• Maintain and refresh published content in accordance with editorial priorities, developing stories and digital content calendars.
• Adapt television and other editorial content appropriately for digital audiences without compromising accuracy or editorial integrity.
• Monitor published content and promptly correct identified errors, outdated information or technical publishing issues.
• Maintain high standards of attention to detail throughout the publishing process.

Live Streaming & Digital Broadcast Support

• Coordinate the preparation and publishing of scheduled livestreams in accordance with approved production schedules.
• Ensure livestreams are configured, tested and operationally ready before the scheduled start time.
• Coordinate with Social Media and relevant production teams to support effective promotion and distribution of livestreams.
• Monitor livestreams during transmission and promptly escalate or address technical and operational issues within the scope of the role.
• Ensure appropriate supporting information, descriptions, imagery and links accompany livestream content where required.
• Support the timely publication and updating of digital content associated with live broadcasts and breaking news.
• Contribute to seamless integration between broadcast and digital coverage during major events and developing stories.

Content Planning & Editorial Workflow

• Contribute proactively to daily diaries and weekly and monthly content calendars with relevant digital-first and platform-specific story ideas.
• Identify opportunities to adapt, repurpose and extend editorial content across digital platforms.
• Prioritise content according to editorial relevance, audience interest, developing news and platform requirements.
• Work with editorial and planning teams to ensure digital coverage is aligned with broader newsroom priorities.
• Identify opportunities for original digital content that strengthens the organisation’s digital offering.
• Maintain awareness of breaking news and developing stories and adjust digital priorities accordingly.
• Ensure assigned content is delivered accurately and within agreed editorial and publishing deadlines.

Audience, Analytics & Content Optimisation

• Monitor audience behaviour, trends and content performance to identify opportunities for improved digital content.
• Use data, analytics and audience insights to inform story selection, content treatment, publishing decisions and content optimisation.
• Identify high-performing, emerging and declining content trends and provide relevant insights to editorial stakeholders.
• Adapt headlines, formats, publishing approaches and content treatments in response to audience and platform performance.
• Develop content that is relevant to identified audience needs and supports digital engagement objectives.
• Identify television and editorial content that can add value to the digital audience experience.
• Contribute ideas and recommendations that support sustainable digital audience growth and engagement.

Stakeholder Collaboration & Communication

• Build and maintain effective working relationships with editorial, broadcast, social media, production, commercial, technology and data teams.
• Maintain clear and timely communication regarding editorial requirements, publishing deadlines, content changes and operational issues.
• Provide digital publishing expertise and constructive input during editorial planning meetings, newsroom briefings and cross-functional discussions.
• Coordinate with Social Media teams to support effective cross-platform distribution and promotion of digital content.
• Provide relevant URLs, content information and publishing updates to stakeholders to support coordinated content distribution.
• Resolve editorial, publishing and operational queries professionally and escalate matters appropriately when required.
• Promote a collaborative and solutions-focused approach that supports efficient newsroom operations and high-quality digital content.

Personal Development

• Develop, maintain and implement an Individual Development Plan aligned with professional, role and organisational objectives.
• Participate in formal and informal learning initiatives that strengthen editorial, digital publishing, technical and newsroom competencies.
• Maintain current knowledge of digital journalism, publishing technologies, audience trends and relevant media industry developments.
• Develop proficiency in emerging digital tools, platforms and content formats relevant to the role.
• Participate in coaching, mentoring, peer learning and knowledge-sharing initiatives.
• Seek, receive and apply constructive feedback to improve individual performance and content quality.
• Demonstrate continuous learning and professional development that contributes to digital innovation and editorial excellence.

Budget Compliance

• Utilise digital newsroom resources responsibly and efficiently while maintaining required editorial and operational standards.
• Ensure activities are performed within approved operational and financial parameters.
• Support cost-effective digital operations through appropriate planning, resource utilisation and workflow management.
• Identify opportunities to improve publishing efficiency and reduce unnecessary use of time, technology and operational resources.
• Comply with applicable procurement, financial governance and organisational control requirements.
• Ensure digital production and publishing resources are used appropriately and for authorised business purposes.
• Contribute to departmental efficiency and financial objectives without compromising content quality, editorial integrity or audience experience.

Requirements

Minimum Requirements

Qualifications

• National Senior Certificate (NQF Level 4) - Essential
• National Diploma in Journalism/ Media Studies (NQF Level 6) - Essential
• Bachelors Degree (3 years - 360 credits) in Journalism/ Media Studies (NQF Level 7) - Recommended

Experience

• Journalism, Media, or Digital Newsroom and/or related field - Operational - 3 years - Essential

Competencies

• Drivers License - Code B - Recommended

Technology Proficiency

• Microsoft Office Suite - Advanced
• Dalet and/or any other NRCS, publishing tools and CMS - Intermediate

Language Proficiency

• English - Advanced

Technical / Job Specific Competencies

• Accuracy / Attention to Detail
• Building Strategic Working Relationships
• Decision Making
• Monitoring / Follow Up
• Stress Tolerance