Website QA & Project Coordinator (JB5756) at Kontak Recruitment

Minimum requirements: 

• Technical and Operational Requirements:
• Experience managing high-volume project portfolios (10–20 projects simultaneously preferred).
• Strong content formatting skills in WordPress.
• Basic understanding of HTML, CSS, and web concepts.
• Comfort working with tools such as Figma and browser inspector tools.

Core Strengths:

• Extreme attention to detail, with the ability to pick up micro-errors.
• Process-oriented, following strict SOPs, workflows, and QA checklists.
• Highly organised, able to manage large volumes of tasks with structured systems.
• Clear and proactive communicator, both written and verbal.
• Patient and persistent, able to handle repetitive testing cycles without losing accuracy.
• Able to learn new software tools, digital systems, and web processes quickly.

Responsibilities: 
Project Coordination & Workflow Management

• Oversee concurrent projects, each at different stages of development.
• Prioritise tasks effectively across multiple clients and internal stakeholders.
• Track progress using project management tools, checklists, and structured workflows.
• Ensure all deadlines are met and escalate risks or delays proactively.

Content Population & Formatting

• Upload and format content, media, and images on websites, primarily in CMS environments such as WordPress.
• Ensure consistency in styling, layout, and brand alignment across all pages.
• Manually adjust and optimise content for clarity, readability, and visual appeal.

Quality Assurance (Primary Focus)

• Perform detailed QA on all website pages and features using structured checklists.
• Test functionality, including buttons, forms, links, menus, and user interactions.
• Conduct content accuracy reviews, ensuring all text, imagery, and media are correct and error-free.
• Validate styling and layout across all major browsers (Chrome, Firefox, Safari) and devices (desktop, tablet, mobile).
• Check for broken links and 404 errors.
• Log, track, and communicate bugs or issues with development, coding, and design teams.
• Re-test after fixes are applied to ensure issues have been fully resolved.

Communication & Coordination

• Act as a key point of contact for both internal teams and multiple clients.
• Communicate bugs, delays, priorities, or required changes clearly and proactively.
• Manage client expectations with transparency and professionalism.
• Collaborate with developers, designers, and content teams to move tasks to completion.