Website UX Consultant - Johannesburg at Believe Resourcing Group

About the role:

The Website Consultant will be responsible for collaborating with international cross-functional teams to conceptualize and implement user-centered web experiences that meet business objectives and improve website performance.

This role will directly report to the Global Head of Digital Communications.

Your Job:

• Conduct user research and analysis to identify areas for improvement on the websites
• Consult and collaborate with internal stakeholders, including product managers, developers,  webmasters, marketing business partner and content owners to implement changes and improve website functionality
• Use data and feedback to optimize the user experience and conversions, including improving navigation, layout, and content
• Manage website projects from initial set up and concept to go live based on an existing component stack
• Create user flows and wireframes to articulate website and component concepts and interactions
• Develop prototypes and conduct user testing to validate component concepts and gather feedback
• Collaborate with visual designers and developers to ensure components designs are implemented effectively
• Create and maintain a consistent user-centric experience across the website, ensuring that all pages are user-friendly and intuitive
• Continuously monitor website metrics and user feedback from internal and external stakeholders to identify opportunities for improvement
• Participate in design reviews and provide constructive feedback to other team members
• Quality assurance of the website with regard to corporate design, spelling and broken links
• Stay up-to-date with the latest trends and best practices in UX design, web design, and technology

Your profile:

• Bachelor's degree in a relevant field such as digital communication, website management,  marketing or web design.
• At least 5 years of experience in website optimization, ideally in a global corporate organization
• Excellent knowledge in using CMS tools like AEM
• Experience using analytics and A/B testing tools such as Adobe Analytics
• Strong knowledge about accessibility standards
• Strong knowledge of design and prototyping tools such as Figma or Adobe Creative Suite
• Knowledge of HTML, CSS, and JavaScript
• Excellent communication, collaboration, and problem-solving skills
• Ability to work independently and manage multiple projects simultaneously
• Excellent written and spoken English
• Empathy and a sense of humor