Windows Team Lead at OUTsurance

Job Description
What you’ll do:

• Actively assist with planning and deployment of projects in the team
• Proactively manage the environment and reduce risks with regard to security and support contracts
• Ensure general housekeeping is done
• Manage team tasks and ensure timeous completion with communication to the requestor
• Ensure that production issues are kept to a minimum and expedite hotfixes, updates etc. where needed.
• Ensure monthly patches are deployed to the environment and reported on. Also ensure the team addresses other vulnerabilities timeously depending on the risk it poses to our environment
• Take ownership of the environment
• Develop people through regular coaching, mentoring and feedback
• Grow the technical expertise of your team based on the company needs and direction
• Foster inclusive teams in which people are empowered to do the best work of their careers
• Help with establishing and advocating the best engineering practices across the organization
• Work within budgets and motivate where additional spend is required
• Take guidance from the Technical project leads and find pragmatic implementations of the recommendations
• Support timely delivery of solutions to address business needs and take responsibility of the teams’ delivery
• Facilitate collaboration with other engineers, product owners and teams to solve interesting and challenging problems across the organization
• Facilitate blame-free root cause analysis of major product failures and take learnings thereof
• Updating and maintaining proper documentation for the environments
• Manage Adhoc requests
• Find ways to automate requests and free up time for the team
• Implement processes and procedures to ensure effective administration occurs
• Provide reports and updates to management

Qualifications
You might be a good fit if:

• Your previous experience includes a generalist role with focus on the Microsoft stack
• You have a good all round understanding of how an environment should be setup to ensure minimum risk to the organisation, whether that is due to outage, license breach or security.
• You are passionate about leadership and creating opportunities to support your team’s success
• You want to cultivate a strong support culture
• Your written & verbal communication skills are excellent when communicating concepts and ideas to engineers and non-engineers alike
• You actively invest in your own technical skills and leadership abilities
• You take ownership regardless of the outcomes
• You are highly organized
• You are to align your personal work values to the OUTsurance values of leadership, passion, profitability, recognition, people development, honesty, respect and awesome service
• You are enthusiastic in dealing with people in a stressful, deadline orientated environment.
• You have good interpersonal skills
• You want to make use of your analytical skills
• You have strong problem solving skills
• You show adaptability
• You pay attention to detail and are quality orientated.
• You are deadline and results oriented/Work standards
• You take initiative
• You approach work in a systematic and organised manner
• You have strong Administration Skills