Takealot.com is the leading ecommerce retailer in South Africa and one of the largest, most innovative ecommerce retailers on the African continent.
Our mission is to be the most customer-centric online shopping destination in Africa, built around the simple concept that the customer comes first.
All of our focus is dedicated to improving the customer ...
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Day to Day administration of Oracle WMS – user maintenance, user access, user profiles and location maintenance, level 1 support to DC operations, troubleshooting of integration issues with ERP
Interface between DC Operations and WMS Vendor
Development of reporting and dashboards from WMS reporting database for OPS management teams
Analysing system logs, identifying and reporting of potential issues with all operational systems.
Performing routine audits of systems and operational processes
Understanding & partaking in stock sync, operating system updates, patches, and configuration changes.
Adding, removing, or updating user account information, resetting passwords
Answering technical queries and assisting users
Troubleshooting and recording of reported system problems
Liaison with IT & ensuring that the network infrastructure is up and running
Quality Control (QC) support for Integration of Dimensions operational assistance
Assisting in trouble shooting WCS & escalating to stakeholders
Responsible for all technical WMS understanding & internal DC processes
Responsible for maintenance of technical training schedules in support of operational SOP's
Assisting in arranging data in an understandable manner to assist operations with dashboards
Assist operations with good system practice & change management
Troubleshooting of integration issues with ERP & WMS system
Attributes:
Excellent communication skills, both written and spoken
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