We are Huntswood. The people who put partnership first. A trusted team with the insight, expertise, and pace to create better outcomes for our clients, their customers, and the communities they are a part of.
We deliver resourcing, outsourcing and advisory services from complaints to customer service, remediation to resilience – bringing together the pe...
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Lead, manage and inspire the planning team to deliver deep and insightful business information, analytics, forecasting and resource planning.
Business Forecasting: Develop and implement workload, capacity and financial forecast models that allow for future planning in line with business requirements.
Workforce Planning: Using forecasts provided, analyze the current workforce, and schedule sufficient resource at the relevant times of the day to ensure Clients' NET FTE requirements are met consistently.
Real Time Analysis: Ensure that work schedules, performance KPI's and NET FTE Requirements are met by real time and intraday management of resources.
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